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TUI Group

Crewing Officer

Location:  Zaventem, Belgium
Location flexibility:  Office based
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Job Description


Have you ever wondered what it takes to ensure our customers enjoy trouble free journeys?

Join us as Crewing Officer and help us achieve this by managing our Flight and Cabin Crew schedules for the critical 72 hours before departure.
Our Crewing Officers work a combination of shifts covering 24/7 and this means you get a real opportunity to manage your work/life balance. During your down time you could be taking advantage of our great travel discounts to visit new destinations.
Your language skills in Dutch, English and ideally French will be key as you will also work closely with your Crewing colleagues in Belgium and the UK.
You don’t need experience from Aviation, just a keen eye for detail, a creative approach to problem solving and the ability to keep calm under pressure and we live by our values of Trusted, Unique and Inspiring, so if this sounds like you, this could be your next perfect role and the start to a great career with TUI!

ABOUT OUR OFFER

  • A generous base salary plus shift allowance
  • 23 vacation days (pro rata) on an annual basis which increases with seniority to make the most of your time off
  • Fantastic travel benefits such as staff discounts on our own holiday offer plus discounts you can share with family
  • We’re big on sustainability so we reimburse travel expenses for commuting by public transport or provide a commuting allowance
  • We provide an environment where you can personally develop – we are a company that prides itself on continuous improvement and we take yours seriously too – this can be explored via inclusion on projects (both locally and internationally) and via our extensive online training and education platform

ABOUT THE JOB

  • Work to achieve the best solution in response to required operational changes in the flying programme maintaining minimal impact on crew and customers and considering cost and safety aspects
  • Periodically undertake the daily briefing on behalf of the Crewing Departments for Belgium and Netherlands with our Operational Control Centre in the UK
  • Maintain a close oversight of the live flying operation ensuring any changes are observed and promptly actioned to avoid disruption
  • Ensure the Crew management system is maintained accurately so that the Flight Operations management has a clear overview of the crew at all times
  • Work with the Crew Travel teams to ensure any adjustments are made for crew hotels and transport where rostered plans are changed

ABOUT YOU

  • You have a higher education or equivalent through experience
  • Logistics, planning or similar experience is highly regarded
  • You’re a creative problem solver, you can think on your feet and keep a clear head under pressure
  • You are adaptable and flexible and once the plan is set you are a great priority setter and finisher
  • You’ve got a great eye for detail, like to plan and work accurately. You understand the impact of not getting things right
  • You’re a great communicator and understand the importance of building relationships with your local and international colleagues
  • You are eager to learn, quite curious and love to continuously learn
  • You’re happy to work shifts (day – night) and weekends because this results in really flexible free time around your work
  • You are very comfortable with Dutch and English languages (both verbally and in writing) and ideally have a good level of French as well.


Ready to find out more? Please apply by 9 October 2026 and if we think you look like a good match, we’d love to invite you for an inspiring conversation at our office in Zaventem.


From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.


SECURITY CLEARANCE STATEMENT


Safety and security are top priorities for us, so all job offers require successful completion of security checks before you can start. The specific requirements, timelines, and processes vary by country and may include professional references, criminal record checks for countries where you’ve recently lived, and any additional documentation required by local regulations, some of which may involve a cost depending on your location.

We’ll guide you through every step of the process. Your official start date will only be confirmed once all required checks have been completed and cleared, as employment can only begin after these requirements are satisfactorily met.

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Company benefits

Accrued annual leave
Adoption leave – In the UK, an enhanced pay scheme if you’re on maternity, adoption, partner or shared parental leave along with additional support as you begin your new family adventure.
Annual bonus
Annual pay rises
Bank holiday swaps
Neurodiversity assessment – As part of our private medical cover (available to eligible colleagues), you'll get access to Neurodiversity Assessment and Support for you and eligible family members aged 7 and over
Buy or sell annual leave
Car allowance
Career and family coaching
Carer’s leave
Charity donation scheme
Chill out zone
Cinema discounts
Coaching
Coffee discounts – Subsidised Costa coffee in our Luton, UK office.
Collaboration spaces – In Luton - Brand-new games area with a pool table which doubles as a ping pong table, a darts board, an air hockey table and sofa seats
Company freebies
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Dental coverage
Eldercare services
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts
Employee recognition scheme – Regular recognition across the year.
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Eye Care Support
Faith rooms
Financial advice
Financial coaching
Further education support
Gym membership
Hackathons
Health insurance
In house training – Whole host of global learning opportunities available to all colleagues to sign up to monthly.
L&D budget
Language lessons
Learning platform
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health platform access
Mentoring
Neonatal leave
On-site catering
On-site wellness room – In Luton - wellbeing room dedicated to physical and mind wellbeing which complements our existing male and female faith and reflection rooms
Open to part time work for some roles
Personal development days
Physiotherapy
Pregnancy loss leave
Pregnancy support
Private GP service – 24/7 virtual GP available as part of our EAP in the UK&I.
Religious celebration leave
Restaurant discounts
Sabbaticals
Salary sacrifice
Share options
Shared parental leave
Teambuilding days
Travel credit
Travel insurance
Volunteer days
Will writing
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Work from home budget – For our remote colleagues.
Health cash plan
Health assessment
Mental health support
Women’s health support
Study support
Ergonomic workstations
On-site barista – Costa coffee on offer in our Luton, UK office.
Modern office – Brand-new office opening in Autumn 2026 for UK colleagues based in Luton.
On-site shower
Private booths
Secure on-site parking
Additional voluntary pension contribution
Death in service
Legal consults
Open to compressed hours
Women’s health leave
Professional subscriptions
Personal development budgets

Awards & Accreditations

1st - Most Flexible Company

1st - Most Flexible Company

Flexa awards 2026
Best Work-Life Balance

Top 5 - Best Work-Life Balance

Flexa awards 2026
1st - Best Career Progression

1st - Best Career Progression

Flexa awards 2025
2nd - Most Flexible Company

2nd - Most Flexible Company

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Most Inclusive Company

Most Inclusive Company

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024
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