TUI Group • Langenhagen, Germany

Cabin Crew Specialist m/w/d

Employment type:  Contract

Remote-first

A little flex time

Job Description

Do you enjoy project-related – sometimes international – work as well as detailed work on topics? Are you a strong communicator and have the relevant experience? Then we are looking for you to join the Cabin Crew Management Team.

Please note this role supports our Cabin Crew community and is NOT a Cabin Crew position.

The role is offered on a Fixed Term Contract basis for up tp 12 months and we are happy to consider a hybrid working model with approximately 1 to 2 days per week based onsite at our local office at Hannover Airport.

Applications close 21 April 2024

ABOUT THE JOB

  • Organisation and coordination of all cabin training formats with the relevant interfaces (e.g. basic courses, refresher courses, service & commercial training) as well as support in the recruitment of new flight attendants
  • Development of training guides, lesson and flow plans for the cabin
  • Further development of existing training formats and conception of new ones in cooperation with TUI Airline
  • Coordination and contact person for the Customer Experience & Cabin Crew trainers (organisation of trainer meetings, qualification of trainers, integration of new trainers, etc.)
  • Support and, if necessary, management of projects with a focus on training and education in cooperation with the TUI airline
  • Contact person for uniform topics for the cabin crews as well as further development of the uniform wearing regulations and back office processes
  • General administrative activities as well as the writing and publication of internal tenders and work instructions such as OPS Notam, BlueTAMs, Briefing Box Cabin, etc.
  • Further development, organisation, support, as well as preparation and follow-up of the selection procedures for the continued employment of temporary flight attendants (season selection)

ABOUT YOU

  • Completed vocational training in the commercial sector as well as experience in office administration required
  • Experience as a project manager agent in complex projects with interdisciplinary project teams, preferably necessary in an international environment
  • At least good knowledge of MS Office
  • Self-reliant and independent way of working
  • High level of commitment and resilience
  • Quick comprehension, abstraction, assertiveness and mediation skills
  • Strong communication skills and commitment
  • Ability to deal with conflict and assertiveness as well as organisational talent
  • Ability to work in a team and empathy
  • High level of motivation and enthusiasm
  • Confident and confident appearance
  • Very good knowledge of German and English


ABOUT OUR OFFER

  • Working in the largest global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams, mobile working and flexible working hours: We believe that work is something you do, not where you go: TUI Way of Working (hybrid working) & TUI Workwide (working from abroad)
  • Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities
  • Personal benefits: We offer an attractive salary with holiday and Christmas bonuses, 30 days of vacation, generous travel benefits, extensive health and wellbeing offers and much more.

Your uniqueness can be our inspiration for the future of travel. If you want to learn more about what Diversity & Inclusion means to us, just visit Our DNA.

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
In office catering
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Travel loan
Enhanced pension match/contribution
Location
88%
Employees are very happy with their working location freedom
Hours
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

80:20

Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, USA

Hiring Countries

Austria

Belgium

Croatia

Denmark

Dominican Republic

Finland

France

Germany

Greece

Indonesia

Malaysia

Mexico

Netherlands

Norway

Portugal

Spain

Sweden

Thailand

Tunisia

Türkiye

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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