Flexa
TUI Group • Palma, Spain

AP Payment Coordinator Destination Settlement (in Resort) (m/f/d)

Employment type:  Full time

Remote-first

A little flex time

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Job Description

The AP Payment Coordinator Destination Settlement is Reporting directly to the AP Team leader Destination Settlement and will be required to work as part of a global team of Payment Co-ordinators. He/She/They will be responsible to deliver excellent customer service by ensuring all payment queries are responded to in line with our service level agreements. Furthermore he/she/they will ensure that all suppliers are paid to terms and a good working relationship is maintained.

ABOUT THE JOB

  • Promote and foster excellent working relationships with suppliers and internal customers by dealing with queries in a prompt, efficient and professional manner. This includes, but is not limited to explaining how costs are being calculated in line with the contract as well as explaining payments terms.
  • Building exceptional working relationships with all key stakeholders .
  • Work with our offshore partners to investigate and clear invoices in error and identify any hoteliers not complying with company invoicing policies.
  • Review and approve manual booking changes (both pre- and post-departure changes) to ensure data is accurate and payments are made correctly.
  • Process receivables towards customers for post-departure changes and work collaboratively with the Cash Desk Team
  • Complete supplier statement reconciliation to ensure that invoices are received, that discrepancies are clarified, that payments are allocated correctly and that recoveries have been recognised by the supplier.
  • Request supplier master data creations or changes, where required; make sure that invoices are assigned to a supplier, where this assignment is missing
  • Maintain the (Central Region) service codes table
  • Perform any housekeeping exercises relevant for AP Destination Settlement, e.g. set/release payment blocks, clear old items
  • There will be a need to support other AP Payment Coordinators both onshore and offshore and share knowledge to enable the team to become multi-skilled to be able to cover all areas when required.
  • Support with monthly reporting on bad debt and aged creditors, investigating and attending calls as needed
  • Process improvement and compliance by liaising with internal departments and individuals.
  • Work closely with WNS, other payment coordinators and purchasing teams in an international context to identify and resolve emerging issues relating to invoice processing before they have a supplier impact.

ABOUT YOU

  • A good Accounts Payable background
  • Strong influencing skills
  • You will be required to have an excellent telephone manner along with excellent written and oral skills.
  • You must have strong interpersonal skills including persuasiveness and/or assertiveness skills with excellent problem-solving skills and attention to detail.
  • You will be required to work to tight deadlines and show excellent communication skills.
  • We also require a candidate with good commercial awareness.
  • A sound knowledge of working with SAP would be an advantage.
  • Fluent English language skills are required

ABOUT OUR OFFER

Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
Mobile working, flexible working hours and working from abroad: We believe that work is something you do, not where you go.
Development and career opportunities: We promote the potential of our employees with a wide range of digital training opportunities and international career opportunities.
Personal benefits: We offer attractive remuneration, generous travel benefits, extensive health & wellbeing offers and much more.

At TUI, we know people are as diverse as the destinations we send our customers to.We love to see your uniqueness shine through and inspire the future of travel.​ If you would like to read more about what Diversity & Inclusion means to us simply visit our Smile page Click here

Company benefits

Travel credit – All benefits vary by location and job role, we'd be happy to chat to you about this in more detail
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Employee discounts
Flexible working week
Bank holiday swaps
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Mental health platform access
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Season ticket loan
Travel insurance
Cycle to work scheme
In office catering
Commuter loan
Annual pay rises
Annual bonus
Life assurance
Salary sacrifice
Matched pension contribution
In office workout classes
Teambuilding days
Employee assistance programme
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Location
88%
Employees are very happy with their working location freedom
Hours
80%
Employees are largely happy with the flexibility in the hours they work
Benefits
76%
Employees are largely happy with the benefits their company offers
Work-life balance
72%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
81%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
70%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
75%
Employees feel that the culture supports equity and inclusivity well
Culture
80%
Employees enjoy the working environment
Mission
75%
Employees feel quite excited about the company mission
Salary
52%
Employees feel that their salary is fair and in line with the market average

Working at TUI Group

Company employees

60,000 globally

Gender diversity (male:female)

32:68

Office locations

Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Mexico, The Netherlands, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, USA

Hiring Countries

Austria
Belgium
Croatia
Dominican Republic
Finland
France
Germany
Greece
Indonesia
Malaysia
Mexico
Netherlands
Portugal
Spain
Sweden
Thailand
Tunisia
Türkiye
United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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