Flexa
Transcom • Kaunas, Kaunas, Lietuva

IT Service Delivery Engineer

Employment type:  Full time

1–2 days/week at home

A little flex time

Apply now

Job Description

We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an IT Service Delivery Engineer and we want you to join us!

Join us as an IT Service Delivery Engineer!

Responsibilities in this position:

  • Ensuring uninterrupted operation of enterprise hardware;

  • Continuous inspection, maintenance and updates of IT systems and resources;

  • Consulting on compatibility issues between business customers and internal systems and testing of required configurations;

  • Finding and implementing innovative solutions for work improvement;

  • Collaborating with specialized Transcom IT teams and assisting 1st Level Support;

  • Taking care of day-to-day operations in our office R. Kalantos g. 32, Kaunas.

What's in it for YOU!

  • Valuable experience and a challenging daily life;

  • Continuous professional and personal development;

  • Motivating colleagues and managers;

  • Further career possibilities;

  • Stebby or Health insurance package;

  • Perks.lt discounts;

  • Phone bill compensation or company phone;

  • Salary - 2000-2500 (Gross).

What we are looking for:

  • Minimum 1-2 years of experience in a similar role/IT field;

  • Excellent organizational and communication skills;

  • Ability to analyze information and make decisions;

  • Excellent English (at least B2 level) and Lithuanian (native) language skills;

  • Initiative, openness to innovation and desire to improve.

What Life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Company benefits

20 days annual leave + bank holidays
Accrued annual leave
Employee discounts
Open to part-time employees
Optional unpaid leave
Relocation packages
Teambuilding days
Location
76%
Employees are largely happy with their working location freedom
Hours
70%
Employees are largely happy with the flexibility in the hours they work
Benefits
57%
Employees are moderately happy with the benefits their company offers
Work-life balance
68%
Employees feel that they can switch off quite easily from work
Role modelling
69%
Employees feel that most people work flexibly
Autonomy
68%
Employees feel that they can mostly manage how they get their own work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
74%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
74%
Employees feel that the culture supports equity and inclusivity well
Culture
73%
Employees enjoy the working environment
Mission
69%
Employees feel quite excited about the company mission
Salary
45%
Employees feel that their salary is fair and in line with the market average

Working at Transcom

Company employees

30000

Gender diversity (male:female)

F%54; M%46 (middle management)

Hiring Countries

Estonia
Latvia
Lithuania
Netherlands
Norway
Portugal
Spain
Sweden

Other jobs you might like