Back in 1995, the Swedish investment company Kinnevik had a vision of founding a global customer service provider with big ambitions and brilliant clients. That's how Transcom was born. Within a decade, we expanded across Europe and soon after, into the US, Canada, Colombia, and the Philippines. What made it possible? For one, a nimble attitude towards on, off, and nearshoring, which we call smartshoring. For another, endless curiosity, embracing cultures, and relentless commitment to our clients' success.

Today, we are 30,000 customer experience specialists at more than 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals.