Head of Sales Nordics and Baltics

Job Description

It’s pretty amazing being a part of Transcom. The world’s biggest brands have picked us to take care of their customers, and the experiences we deliver bring them to life. Would you be interested in joining us on this journey? We are looking for our next Head of Sales to work with our Nordic & Baltic countries.

Your core responsibilities, on a typical day

As the Head of Sales, you will be a pivotal leader responsible for driving new client incorporation, ensuring strategic alignment with regional objectives, and fostering profitable growth while enhancing brand positioning through comprehensive marketing initiatives. In this role, you will:

• Develop and execute regional sales plans aligned with growth strategies and budgets;

• Establish regional offerings aligned with strategy and corporate standards for content, branding, and customer experience while ensuring new clients meet margin and corporate standards;

• Lead the offering and negotiating processes on behalf of the company;

• Coordinate and manage sales opportunities across all Nordic and Baltic markets, ensuring added value proposals;

• Increase brand awareness and client recognition through marketing strategies and communication initiatives;

• Reporting to Head of Regional Sales EMEA.

What’s in it for YOU!

• A global role which will have a direct impact on company results;

• Possibility to drive improvements and personal learning at the same time;

• Possibility to work in a hybrid mode or completely remotely out of one of our Nordic/Baltic countries;

• Career growth opportunities & continuous development through our internal initiatives;

• Winning atmosphere and supportive team - we strive for collaborative, informal vibes with a focus on getting things done;

• Opportunity to be innovative and pitch your own ideas;

• Competitive remuneration & sales commission package.

We are looking for:

• 10+ years of Sales experience, preferably within the business process outsourcing (BPO) area especially in the Nordics/EMEA;

• A strategic mindset, capable of aligning sales initiatives with regional growth strategies;

• Results-oriented and proven ability to drive profitable growth in the region;

• Excellent communication skills for effective negotiation and relationship-building;

• Experience in creation of marketing and communication strategies;

• Deep understanding of industry and market trends.

What Life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.