Chief Information Officer

Job Description

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE

The Chief Information Officer will serve as the global corporate technology leader for tms. This leader will be accountable for the reliability, security, scalability, and day-to-day performance of tms's global technology environment across North America, Europe, and Asia. This role will lead a globally distributed organization responsible for IT infrastructure and operations, enterprise applications, cybersecurity, technology vendor management, and technology PMO governance. The Corporate Technology Officer will ensure that the corporate technology platforms, services, and processes are scalable, resilient, audit-ready, and aligned with the needs of the business and its clients across regions and functions.

This leader will partner closely with Finance, regional business leaders, and other corporate functions to ensure technology operations effectively support growth, compliance, and workforce productivity. Additionally, this role will work in close collaboration with Morgan Street Holdings, our parent company and active strategic partner, enabling tms's growth while ensuring alignment across the broader portfolio.

WHAT YOU WILL BRING TO THE ORGANIZATION

Technology Leadership & Strategy

• Deep understanding, successful deployment and proven scaling of new digital technologies and ERP platforms / digital transformation in a fast-paced, growth environment.
• A proven track record of setting and executing enterprise technology vision with an innovative approach across infrastructure, operations, and corporate systems in a global organization.
• The ability to translate business strategy into a corporate technology agenda that drives efficiency, scalability, and growth.
• Comfort balancing short-term operational demands with long-term modernization, as well as communicating both clearly to executive stakeholders.
• Financial management (capex and opex budget planning) with allocation and/or chargeback models.
• Provide leadership and strategy for AI from a corporate technology and security perspective in partnership with Innovation Team.

IT Infrastructure, Operations & Enterprise Systems

• Provides leadership and support to global infrastructure and IT operations teams, leveraging deep expertise across both cloud and on-premises environments for end-user services.
• Experience owning and evolving ERP platforms, governing implementation, optimization, and day-to-day stability.
• A proven track record leading teams responsible for HR Information systems for a global enterprise.

Security Leadership

• Lead the enterprise cybersecurity organization, including security operations, engineering, governance, and risk management
• Define and execute the enterprise security strategy aligned to business and technology priorities. Follow corporate governance standards
• Served as senior security contact for key customers and partners on data protection and cybersecurity posture
• Be able to participate in customer security reviews, due diligence, and risk assessments

Governance, Vendor & Program Management

• Experience building and running a technology VMO and PMO, including governance frameworks, SLAs, KPIs, and performance accountability.
• Confidence managing complex vendor ecosystems and managed service providers to deliver cost-effective results.
• A history of establishing IT governance, audit readiness, and compliance controls across a global footprint.

Team & Stakeholder Leadership

• A history of building, developing, and retaining high-performing global teams with a culture of accountability.
• Skill at influencing and partnering across Finance, Operations, HR, Legal, and regional business leaders.
• Comfort navigating a parent company or holding company structure, including shared services and strategic alignment.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 15+ years of progressive IT leadership, with 5+ years in leadership roles in a global technology organization.
• An exceptional communicator who can translate complex technical concepts clearly for non-technical stakeholders, including at the most senior levels of the organization.
• Skilled at managing and holding accountable complex third-party vendors and managed service providers.
• Deep understanding of IT Infrastructure, security operations, risk management, audit readiness, and business continuity planning.
• Demonstrated experience spanning the full corporate technology spectrum (e.g. JDE, SuccessFactors, ServiceNow, M365, etc.).
• Strong command of cloud platforms (AWS, Azure, GCP) and hybrid infrastructure environments.
• Experience leading ITSM programs including service desk, incident, problem, and change management.
• Proven ability to build and mature technology VMO and PMO functions with clear governance and performance management disciplines.
• Experience within a private equity-backed or holding company environment.
• Bachelor's degree in Computer Science, Information Systems, Engineering or a related field required.

Starting salary between $275,000 to 310,000

TOTAL REWARDS

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success

There's more ...

• Generous medical, dental, vision and other great benefits
• Paid parental and medical leave programs
• 401(k) with a company match component and profit sharing
• 15 days of paid time off plus company holidays
• Hybrid work model
• Tuition reimbursement and student loan repayment assistance
• Inclusive employee resource groups

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.