tms • London

Senior Manager, Supplier Relationship Management Europe

Employment type:  Full time

1–2 days/week at home

Core hours 10–4

Dog friendly

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Job Description

About us

tms unites technology, marketing and sourcing to drive transformational change for the world’s leading brands. With 1000+ employees across 26 countries, we offer an impressive range of solutions — from inspiration and innovation to category management and delivery. Most importantly, we're a place where you can achieve great things, and be recognized as the best.

Our parent company, HAVI, is a global, privately held company that delivers expertise and experience across analytics, packaging, sourcing, supply chain, and logistics. Together, we unlock potential in our shared talent, more career opportunities and benefits, and an elevated service for our clients — which include the likes of McDonald’s, T-Mobile, O2 and adidas — as well as their customers. ​

What matters the most

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. And we know authenticity and diversity — critical elements of our business — can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving, always growing and listening.

If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice!

Why we think you will love this role

The SRM team is going through an exciting time supporting one of our key regions Europe, and we are looking to recruit an ambitious, curios and hands on Senior Manager to lead Supplier Relationship Management in Europe and help us drive a strong SRM delivery to the markets in the region.

The Sr. Manager, Supplier Relationship Management Europe will have overall accountability for managing strategic supplier relationships across the Packaging Category for the European region. The role will be responsible for creating strong partnerships with suppliers to ensure there is a trustful and collaborative relationship enabling successful delivery to the McDonald’s system. This includes completing a consistent global supplier engagement framework, supplier performance metrics, and sourcing strategies.

This individual will build strong partnerships with all tms Packaging Supply Chain functions, with a focus on strengthening the engagement with Product Management, Quality, Commercial delivery and category management.

What you will bring to the agency

  • Highly collaborative and yet be able to drive resolution of issues with consensus
  • Experience with contract management
  • Excellent written and verbal communication
  • Excellent organization skills
  • Sense of urgency – able to clearly define timelines for actions to be completed
  • Experienced in working in a matrix environment and still deliver on goals
  • Curious and willing to focus and commit to achieve team goals
  • 5-10 years’ experience in supply chain, sourcing, category management, and/or procurement
  • Location in Europe, UK preferred
  • Demonstrated delivery of Supplier Management and Supplier Performance management that result in measurable beneficial outcomes (e.g. innovation, supply chain stability, sustainability, cost savings)
  • Strong analytical, risk management/ compliance and sustainability knowledge
  • Results proven negotiation capabilities
  • Strong critical thinking capabilities
  • Influence without authority
  • Business and financial foresight
  • Strong relationship / strategic partnering skills
  • Skilled in using computer software applications such as Word, Excel, PowerPoint, Outlook, & Teams

Skills and experience we would like you to have

  • Leading and implementing Supplier Relationship Management programs across the supplier base in the defined region with a primary focus on strategic and some critical supplier relationships
  • Strategic management of suppliers that results in a supply base that delivers uninterrupted supply of product to the system at a level of quality, innovation, and cost, consistent with the customer’s standards and expectations.
  • Complete the STEP program (performance management framework) and manage supplier performance against defined metrics and ensure that suppliers are demonstrating continuous improvement in both the outlined foundational business requirements as well as transformational business strategies.
  • Regularly engage with the STEP SMEs to ensure that its defined regional priorities are reflected in the global framework.
  • Conduct supplier meetings as defined by the supplier engagement framework including business reviews, joint business planning sessions and performance management reviews
  • Collaborate with internal collaborators by providing strategic input in the execution of packaging supply chain activities including development of category strategies, new product development and commercialization, supplier selection, effective engagement during tenders, risk management, etc.
  • Implement supplier strategies against the product category roadmaps to meet overall category needs and the customer’s long term business objectives.
  • Ensure that regional perspective is embedded in global supplier relationships.
  • Serve as the escalation point for suppliers with internal collaborators (customer concern drivers can include supply assurance, pricing negotiations, quality issues, project commercialization issues, etc.) and externally with McDonalds.
  • Actively and effectively engage with internal collaborators especially Procurement Services and Product Management during the Source to Contract process to deliver against defined objectives.
  • Complete the contract management process for strategic suppliers, including end to end review of contracts with legal and suppliers.
  • Collaborate with the procurement services function to develop effective communication to suppliers during the tender process
  • Lead supplier engagement for supplier investment strategies related to product roadmaps and long-term innovation.
  • Implement the supplier segmentation process cross-functionally to define supplier tiers on a pre-defined periodic basis.
  • Manage local supplier relationships and expectations even if the supplier has a global footprint
  • Collaborate with internal collaborators on the development and introduction of Supplier Diversity goals in the European region.
  • Understand regional trends (sustainability, compliance, etc) and deliver value creation through the STEP program and other critical initiatives such as the Global Resilience framework.

Company benefits

Open to part-time employees
Teambuilding days
Company shutdown periods – Christmas Shutdown Period
25 days annual leave + bank holidays
Dog friendly office
Open to part time work for some roles
Summer hours
Early finish Fridays
Mental health days
Season ticket loan
Cycle to work scheme
Meditation space
Fully stocked snack cupboard
Annual bonus
Life assurance
Employee assistance programme
Lunch and learns
Employees are very happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees enjoy the working environment
Employees feel quite excited about the company mission
Employees feel that their salary is good and matches the value they bring

Working at tms

Company employees


Gender diversity (male:female)

42% Male 58% Female

Office locations

London, Duisburg, Paris, Munich, Chicago, Hong Kong, Seattle, Shangai, Singapore, Tokyo, Beirut.

Hiring Countries

Hong Kong
United Kingdom
United States

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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