Senior Optimisation Manager

Job Description

You will join the Analytics and Optimisation team, which sits within the Technology Product department looking after market leading online groceries proposition, a new Marketplace proposition, the Clubcard proposition, and the digital entities in-store. The Analytics and Optimisation team is responsible for providing insight and learning to the wider Product, Trading and UX teams to help drive decision making. The team is looking to advance its optimisation practises to develop a best in class testing programme.
As Senior Optimisation Manager at Tesco you will continuously improve user experience through experimentation and insight. You will collaborate with stakeholders to ensure that we focus on activities that genuinely make a difference to our customers and impact business goals.
As an experienced specialist you will be part of a dynamic team that is determined to build and maintain a best in class experimentation programme that is at the centre of the digital development roadmap across all devices and platforms.

The position can be based either at our Digital Innovation Centre in Farringdon, London, or at our head office in Welwyn Garden City, but some travel to the other office will be required.

• Placing the customer at the heart of my projects and initiatives• Working to develop the end-to-end optimisation and testing activity that is underpinned by performance analysis (using Adobe Analytics and other sources of insight to segment and understand MV/A/B test results)• Developing behavioural targeting, personalisation and recommendations across Tesco Online products to improve site performance and customer experience• Partnering with the Analysts in the team to collate and presenting test results in a simple engaging way with actionable recommendations that can be applied to improve our digital products and the greater business• Building and testing strong hypotheses, collaborating closely with UX, Product and other relevant teams• Actively contributing towards the prioritisation process and help shape the product roadmap • Following our Business Code of Conduct and always acting with integrity and due diligence
• Proven track record of managing experimentation activity in a considered way that delivers improved commercial performance and customer insight• Customer centric mindset focused on delivering great user experiences• Demonstrable experience of testing platforms such as Optimizely and Leanplum• Experience of manipulating, analysing and synthesising data using different sources • Good knowledge of experimental design and statistics for testing• Strong communication and presentation skills• Managing and influencing cross functional stakeholders• University degree of 2:1 or higher in a quantitative discipline or relevant experience• Experience in challenging the status quo and delivering innovation Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.