Product Manager - EPOS

Job Description

As a Product Manager, you’ll own and drive the EPOS & RF device product strategy and lifecycle across Booker’s wholesale estate. You’ll define the vision, set the roadmap, and ensure our products deliver real value while supporting day-to-day trading.

Working closely with Technology, Operations, and third-party partners, you’ll balance business needs with technical possibilities to deliver scalable, resilient solutions. You’ll also play a key role in guiding decision-making, using data and insight to continuously improve performance and outcomes.

This is a collaborative role where your voice matters – you’ll help shape the direction of critical systems that support thousands of colleagues and customers.

• Define and own the EPOS & RF device product vision, strategy and roadmap
• Translate business and operational goals into clear, prioritised product outcomes
• Collaborate with engineering, architecture and support teams to deliver scalable, supportable solutions
• Lead product prioritisation and investment decisions to maximise value and minimise risk
• Represent the product in governance forums and stakeholder discussions
• Ensure smooth delivery of system changes, upgrades and rollouts with minimal disruption
• Maintain high standards for product resilience, compliance and security
• Use data and insights to monitor performance and drive continuous improvement
• Support agile delivery through backlog refinement, prioritisation and clear requirements
• Build strong relationships with internal teams and third-party suppliers

• Experience as a Product Manager, Product Owner or similar role in a technology environment
• Knowledge of EPOS, retail or wholesale systems (or similar operational platforms)
• Strong stakeholder management and communication skills
• Experience working with agile teams and managing product backlogs
• The ability to translate business needs into clear technical deliverables
• Confidence making decisions in fast-paced, operational environments
• A strategic mindset with the ability to balance short-term needs and long-term goals
• Experience working with live systems where reliability and continuity are critical
• A collaborative approach and a passion for continuous improvement

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk