Lead Technical Manager

We are looking for a Lead Technical Manager to join our technical team and play a key role in driving food safety, quality, integrity and compliance across Booker’s product portfolio and supply base.

Reporting to the Head of Technical, you will help turn our technical strategy into action, strengthening our technical frameworks, governance and ways of working to ensure we continue to meet the highest standards of product assurance.

As a senior technical leader, you will work closely with teams across Booker, providing expert advice and ensuring technical considerations are at the heart of business decisions. You will identify and manage emerging risks, support continuous improvement and help build technical capability across the function.

You will also deputise for the Head of Technical when required, providing leadership across the function and representing Technical in senior meetings, incidents and key business decisions.

• Supporting the delivery of Booker’s technical strategy, turning strategic priorities into clear and actionable plans.
• Acting as a senior technical authority for food safety, quality, product integrity and compliance.
• Strengthening and embedding Booker’s technical frameworks, policies, standards and governance.
• Developing and monitoring technical KPIs to provide clear visibility of performance, compliance and risk.
• Identifying emerging technical, regulatory and industry risks and ensuring appropriate actions are taken.
• Leading technical risk assessments across products, suppliers and regulatory requirements.
• Translating scientific, regulatory and consumer insight into practical actions for the business.
• Working closely with Commercial, Supply Chain, Operations, Legal and Customer teams to ensure technical requirements are considered in business decisions.
• Ensuring technical requirements are embedded within category strategies, supplier decisions and product development.
• Building strong relationships with suppliers, industry bodies and regulatory stakeholders.
• Leading, coaching and developing Technical Managers and Specialists, setting clear expectations and supporting the development of technical capability across the team.
• Driving continuous improvement across technical processes, systems and ways of working.
• Acting as a senior technical decision-maker during incidents, product withdrawals, recalls and other escalations.
• Ensuring robust root-cause analysis and corrective actions are completed across suppliers and categories.
• Providing clear, evidence-based technical recommendations to senior stakeholders.
• Deputising for the Head of Technical when required, including during incidents and at senior leadership meetings.
• Supporting strategic planning, budget management and technical transformation programmes.

• Significant technical leadership experience within food retail, wholesale or manufacturing.
• Strong knowledge and experience of food safety, quality management, compliance and product governance.
• Experience of technical risk management, incident handling and making informed technical decisions.
• A strong understanding of supplier assurance, product development and end-to-end supply chain integrity.
• Experience of influencing senior stakeholders and working effectively across different business functions.
• Experience of leading, coaching and developing technical teams.
• The confidence and credibility to challenge constructively and influence decision-making.
• Strong communication skills, with the ability to simplify complex technical information for different audiences.
• Excellent judgement, attention to detail and a high level of professional integrity.
• A relevant technical or food science qualification.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk