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Tesco

Lead Product Manager - Homepage &amp; Navigation

Location:  Welwyn Garden City, UK
Location flexibility:  2 office days / week
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Job Description

As a Lead Product Manager for Homepage & Navigation you will define and drive the strategy for Tesco's most important digital customer touchpoints across web and app. You will lead a team of Product Managers responsible for creating a seamless, personalised and scalable experience that helps millions of customers discover, navigate, shop and engage across Tesco's digital ecosystem.

You will shape the vision for the homepage, global navigation, proposition discovery and personalisation experiences, ensuring customers can effortlessly move between missions, propositions and services including Grocery, Marketplace, F&F, Whoosh and Clubcard. You will balance customer needs, commercial priorities and technology opportunities to create experiences that drive engagement, basket growth and long-term customer value.

As a Lead Product Manager, you will be expected to represent your product area to senior leadership, build trusted relationships across Product, Engineering, Design, Marketing and Proposition teams, and have a deep understanding of customer behaviour, business performance and key product metrics. Over time, success becomes less about individual delivery and more about your ability to create clarity, empower your team and drive impact through others.

This role requires regular collaboration across Tesco's business functions and close engagement with customers to understand emerging needs, behaviours and opportunities.

  • Defining and evolving the vision, strategy and roadmap for Tesco's homepage, navigation and discovery experiences.

  • Creating a "One Digital Front Door" experience that helps customers discover, navigate and engage across Tesco's ecosystem.

  • Driving proposition awareness and discovery across Grocery, Marketplace, F&F, Whoosh, Clubcard and future growth opportunities.

  • Leading Tesco's approach to personalised and dynamic customer experiences, ensuring relevance while maintaining simplicity and trust.

  • Identifying opportunities to declutter customer journeys and create scalable experiences that can support future propositions and missions.

  • Partnering with senior stakeholders across Product, Engineering, Design, Marketing, Trade and Proposition teams to align priorities and investment decisions.

  • Owning performance against key customer and business outcomes, including engagement, proposition discovery, customer navigation success, conversion and customer satisfaction.

  • Using customer insight, behavioural data and experimentation to continuously improve customer experiences and validate strategic decisions.

  • Championing AI-enabled personalisation and discovery capabilities that create more relevant and engaging experiences for customers.

  • Prioritising initiatives and managing trade-offs across multiple customer, commercial and technical objectives.

  • Establishing clear product goals, OKRs and measures of success for your area.

  • Building and developing a high-performing team of Product Managers and supporting their professional growth.

  • Significant Product Management experience leading customer-facing digital products at scale.

  • Experience developing product strategies and translating long-term vision into actionable roadmaps.

  • Strong understanding of customer journeys, UX principles, information architecture, navigation and discovery experiences.

  • Proven ability to use customer research, behavioural analytics and experimentation to inform product decisions.

  • Experience defining and measuring product success through metrics and outcomes rather than outputs.

  • Strong commercial awareness and understanding of how digital experiences influence engagement, conversion, basket growth and customer lifetime value.

  • Ability to work across complex stakeholder environments and influence decisions at senior leadership level.

  • Demonstrated experience leading and developing Product Managers.

  • Experience working closely with Engineering, Design and Data Science teams to deliver customer value.

  • Strong understanding of personalisation, recommendation systems and AI-enabled customer experiences.

  • Ability to balance short-term optimisation opportunities with long-term strategic investments.

  • Excellent communication and storytelling skills, with the ability to articulate vision and strategy to a wide range of audiences.

  • A growth mindset and passion for creating simple, intuitive and scalable customer experiences.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.

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Working at Tesco

Hybrid

A little flex time

Company benefits

25 days annual leave + bank holidays
Additional voluntary pension contribution
Adoption leave – 26 weeks full pay (after 52 weeks service)
Annual bonus
Annual pay rises
Bike parking
Buy or sell annual leave
Car allowance
Charity donation scheme
Chill out zone
Cinema discounts
Coffee discounts
Collaboration spaces
Company car
Company freebies
Compassionate leave
Critical Illness Insurance
Cycle to work scheme
Death in service
Dental coverage
Discretionary sick pay
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts – 10% off and 15% on pay day weekends
Employee phone programme
Enhanced maternity leave – 26 weeks full pay (after 52 weeks service)
Enhanced paternity leave – 6 weeks full pay (after 52 weeks service)
Enhanced pension match/contribution – up to 7.5% matching
Equity packages
Ergonomic workstations
Eye Care Support
Faith rooms
Family health insurance
Fertility treatment leave
Financial advice
Fully stocked snack cupboard
Gym membership
Health assessment
Health insurance
In house training
L&D budget
Learning license
Learning platform
Legal consults
Life assurance – Five times your pay
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mentoring
Modern office
On-site barista
On-site catering
On-site gym
On-site personal trainer
On-site shower
On-site wellness room
On-site wellness services
On-site workout classes
Open to compressed hours
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave
Paid safe leave
Personal development budgets
Personal development days
Pregnancy loss leave
Private booths
Referral bonus
Religious celebration leave
Relocation packages
Reservist leave
Restaurant discounts
Sabbaticals
Salary advance
Salary sacrifice
Secure on-site parking
Sensory-Friendly Setup
Share options
Skilled worker visas
Sports teams
Study support
Teambuilding days
Theme park discounts
Time off in-lieu
Tree planting
Volunteer days
Wellbeing incentive programme
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Creating an environment where teams can move quickly, solve customer problems and continuously deliver value.

dunnhumby

Product Director - Retail & Insights

Gurgaon, IN

Tesco

Product Manager - Data, Analytics &amp; AI

Welwyn Garden City, UK

Company employees:

330,000+

Gender diversity (m:f):

49:51

Hiring in countries

Ireland

Isle of Man

United Kingdom

Office Locations