Capability Designer

Job Description

To lead the scoping, design and development of strategically aligned, endtoend learning programmes to build critical skills across Tesco Group.�

This includes shaping full programme architectures�not just standalone modules�to create a coherent learner journey from needs analysis through to evaluation.�

You will combine strategic insight with practical delivery, providing expert guidance and influencing senior leaders to prioritise the development solutions that best support our business objectives.�

You will bring strong digital acumen and a forwardlooking understanding of AI, automation and emerging learning technologies, ensuring programme design is modern, scalable and aligned to the future skills needed across the Group.

The Hiring Manager for this vacancy is Najat Arbouche

In this role you will build digital and AI literacy and support development of strategic skills across Tesco. You will:�

�� ��Partner with senior stakeholders across all markets to understand priorities, influence decisions and ensure capability solutions address business needs.

�� ��Lead the endtoend design of learning programmes, from diagnostics through design, development, blended pathways, implementation and evaluation. Including curating learning pathways, designing bespoke interventions, developing frameworks to maximise social learning, develop pathways for professional certifications and accreditations.

�� ��Use data and insight to shape programme architecture and recommend the right interventions at the right time.

�� ��Build advocacy for Digital and AI capability across the group by establishing advocacy networks.�

�� ��Manage complex stakeholder groups�including senior leaders, SMEs, delivery teams and external partners�to maintain alignment and timely decisionmaking.

�� ��Provide expert, evidencebased challenge to guide learning strategy and shape stakeholder thinking.

�� ��Ensure programmes integrate skills, behaviours and values, delivering measurable impact on colleague, manager and business performance.

�� ��Champion digital learning technologies, AIenabled tools and datadriven insights to enhance design, learner experience and efficiency.

�� ��Identify and embed AI capabilities (e.g. personalisation, adaptive learning, automation) within programme architecture.

�� ��Evaluate emerging technologies and external best practice to inform future learning strategy and strengthen Tesco�s digital capability advantage.

�� ��Endtoend learning needs analysis and blended programme design across formats, levels and audiences.

�� ��Strong design capability for both technical and behavioural learning, integrating external best practice and market insight.

�� ��Deep D&I expertise to ensure learning is inclusive by design.

�� ��Senior stakeholder management with crossmarket and international experience.

�� ��Proven track record delivering full learning programmes across markets, functions and levels across large, complex organisations.�

�� ��Ability to influence senior leaders, navigate complexity and align diverse business areas.

�� ��Strong external network and commitment to continuous professional development.

�� ��Uptodate knowledge of learning trends and business context.

�� ��Experience embedding digital and AIenabled solutions into endtoend learning programmes.

�� ��Skilled in partnering with digital product teams, data specialists and technology providers to evolve learning architecture.

�� ��Ability to design for scale using digital platforms, automation and datadriven insights.

�� ��Exposure to AIenabled learning tools such as adaptive platforms, skills inference engines, conversational learning and automated content generation.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we�re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone�s welcome. That�s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.