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Tesco

Senior Programme Manager

Location:  Dun Laoghaire, Co. Dublin, Ireland
Location flexibility:  2 office days / week
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Job Description

We are looking for an experienced Senior Programme Manager to lead the successful delivery of complex, cross-functional programmes that support Tesco Mobile Ireland's strategic objectives. Reporting to the Head of Business Operations, you will provide leadership across multiple initiatives, ensuring programmes are delivered on time, within budget, and to the highest quality standards.

As a Senior Programme Manager, you will drive programme governance, stakeholder engagement, risk management, and operational readiness while ensuring business outcomes are achieved. You will also play a key role in establishing and embedding robust Standard Operating Procedures (SOPs), driving continuous improvement and ensuring operational excellence across the business.�

This is an exciting opportunity for a highly motivated programme professional who thrives in a fast-paced environment and enjoys delivering meaningful change that improves customer, colleague, and business outcomes.

  • Leading the delivery of complex strategic programmes across multiple business functions.
  • Defining programme objectives, scope, success measures, roadmaps, and delivery milestones.�
  • Establishing effective governance frameworks and ensuring programmes remain aligned with business priorities.�
  • Managing programme budgets, resources, risks, dependencies, and change controls.�
  • Building strong relationships with senior stakeholders, delivery teams, and external partners.�
  • Driving the development, implementation, governance, and continuous improvement of Standard Operating Procedures (SOPs).�
  • Ensuring new processes and operational changes are fully documented, approved, and successfully embedded into the business.�
  • Identifying opportunities to improve operational efficiency, quality, compliance, and customer outcomes.�
  • Leading governance forums, steering committees, and executive reporting activities.�
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  • Working collaboratively with Technology, Digital, Customer Operations, Finance, Legal, Compliance, Commercial, and Cyber Security teams to deliver successful outcomes.
  • Ensuring programmes meet all regulatory, governance, and audit requirements.�
  • Tracking benefits realisation and measuring programme performance against agreed objectives
    • Significant experience managing large-scale programmes within telecommunications, technology, digital transformation, or similarly complex environments.�
    • Proven experience delivering strategic change and business transformation initiatives.�
    • Strong programme governance, risk management, change management, and stakeholder management expertise.�
    • Experience developing and managing SOPs, process frameworks, and operational controls.
    • Excellent analytical, planning, problem-solving, and decision-making skills.�
    • Strong communication and influencing skills, with the ability to engage and challenge senior stakeholders.�
    • Experience managing third-party suppliers and delivery partners.�
    • A degree-level qualification or equivalent professional experience.�
    • A recognised Programme Management qualification such as MSP, PMP, PRINCE2 Practitioner, AgilePM, or equivalent.�
    • A passion for continuous improvement and delivering sustainable business outcomes.

    At Tesco, our vision is to become every customer�s favourite way to shop, whether they are at home or on the move. Our core purpose is to serve our customers, communities, and the planet a little better every day.

    At Tesco, we pride ourselves on having an inclusive culture where everyone can truly be themselves. This is embedded in our values: we treat people how they want to be treated. We celebrate diversity and recognize the value and opportunity it brings, ensuring our colleagues feel they can be themselves at work and are supported to be at their best.

    We have embraced a blended working week, combining office and remote working. Our offices remain places for connection, collaboration, and innovation. We are committed to building an inclusive workplace that celebrates the cultures, personalities, and preferences of our colleagues, who in turn help build our business's success and reflect the diversity of the communities we serve. Our stores are welcoming places for everyone, with colleagues trained to support those with visible or hidden disabilities through the Sunflower Lanyard programme.

    As a large business with diverse roles and flexible working patterns, Tesco can find something that suits you. We celebrate diversity and welcome everyone. Our inclusive recruitment process ensures candidates can thrive and request any necessary adjustments. For more information on accessibility support, visit Tesco Careers Accessibility.

    If you need additional support, please email tescoireland.recruitment@tesco.ie. This will help us understand how we can best support you through the recruitment process.

    Working at Tesco

    Hybrid

    A little flex time

    Company employees:

    330,000+

    Gender diversity (m:f):

    49:51

    Hiring in countries

    Ireland

    United Kingdom

    Office Locations

    Company benefits

    25 days annual leave + bank holidays
    Additional voluntary pension contribution
    Adoption leave – 26 weeks full pay (after 52 weeks service)
    Annual bonus
    Annual pay rises
    Bike parking
    Buy or sell annual leave
    Car allowance
    Charity donation scheme
    Chill out zone
    Cinema discounts
    Coffee discounts
    Collaboration spaces
    Company car
    Company freebies
    Compassionate leave
    Critical Illness Insurance
    Cycle to work scheme
    Death in service
    Dental coverage
    Discretionary sick pay
    Electric Car Salary Sacrifice
    Emergency leave
    Employee assistance programme
    Employee discounts – 10% off and 15% on pay day weekends
    Employee phone programme
    Enhanced maternity leave – 26 weeks full pay (after 52 weeks service)
    Enhanced paternity leave – 6 weeks full pay (after 52 weeks service)
    Enhanced pension match/contribution – up to 7.5% matching
    Equity packages
    Ergonomic workstations
    Eye Care Support
    Faith rooms
    Family health insurance
    Fertility treatment leave
    Financial advice
    Fully stocked snack cupboard
    Gym membership
    Health assessment
    Health insurance
    In house training
    L&D budget
    Learning license
    Learning platform
    Legal consults
    Life assurance – Five times your pay
    Life insurance
    Lunch and learns
    Meditation space
    Menopause support
    Mental health first aiders
    Mental health platform access
    Mentoring
    Modern office
    On-site barista
    On-site catering
    On-site gym
    On-site personal trainer
    On-site shower
    On-site wellness room
    On-site wellness services
    On-site workout classes
    Open to compressed hours
    Open to job sharing
    Open to part time work for some roles
    Open to part-time employees
    Optional unpaid leave
    Paid fostering leave
    Personal development budgets
    Personal development days
    Pregnancy loss leave
    Private booths
    Referral bonus
    Religious celebration leave
    Relocation packages
    Restaurant discounts
    Sabbaticals
    Salary advance
    Salary sacrifice
    Secure on-site parking
    Sensory-Friendly Setup
    Share options
    Skilled worker visas
    Sports teams
    Study support
    Teambuilding days
    Theme park discounts
    Time off in-lieu
    Tree planting
    Volunteer days
    Wellbeing incentive programme
    Reservist leave