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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as a Working Student (f/m/d) – Platform User Experience Research in Walldorf, Germany. In this paid working student role, you will work with senior researchers to contribute to the full UX research lifecycle on BTP, helping shape real product decisions using user-centred design and AI tools.

Requirements

  • Currently enrolled in a Bachelor's or Master's in User Research, Interaction Design, Psychology, Social Sciences, or a related field
  • Solid grounding in user-centred design principles and core research methodologies
  • Analytical mindset and genuine curiosity about user needs
  • Fluency in English (written and verbal)
  • Openness to working with AI tools, including agentic AI

Skills & Responsibilities

  • User research methodologies: Plan and execute research studies, user interviews, usability tests, surveys, and contextual inquiries to surface user pain points.
  • Data synthesis and reporting: Collect and analyze data to create personas, journey maps, and research reports for stakeholders across the organization.
  • Cross-functional collaboration: Partner with UX designers, product managers, and engineers to integrate research insights into product decisions.
  • Repository management: Organize and maintain the research repository to ensure insights remain accessible across the organization.
  • Potential transition routes: People from UX design, psychology, or social science academic backgrounds may bring strong analytical and user-centric skills, alongside meeting the mandatory English fluency and enrollment requirements.

Job description

Company Description

Job Description

What you'll bring

You're studying user research, interaction design, psychology, social sciences, or related areas and you want to apply that knowledge to real enterprise challenges.

  • Currently enrolled in a Bachelor's or Master's in User Research, Interaction Design, Psychology, Social Sciences, or a related field
  • A solid grounding in user-centred design principles and core research methodologies
  • An analytical mindset - able to uncover the reasons behind user actions and behaviours
  • A genuine curiosity about user needs and how technology can better serve them
  • A proactive approach to learning, with the drive to grow alongside experienced researchers
  • Fluency in English (written and verbal) is required for this role.

We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems, whatever stage of your career you're at.

In addition to the role-specific skills above, all student and early talent positions at SAP look for candidates who are open to working with AI tools, including agentic AI, to automate everyday tasks, prototype ideas, and build confidence in AI-assisted ways of working from day one.

What you´ll build

Working with senior researchers, you'll contribute to the full UX research lifecycle on BTP. Your findings shape real product decisions.

  • Plan and run research studies, user interviews, usability tests, surveys, and contextual inquiries
  • Collect and analyse data to surface user pain points, needs, and behaviours
  • Synthesise findings into artefacts, personas, journey maps, and research reports, for stakeholders across the organisation
  • Collaborate with UX designers, product managers, and engineers to integrate research into product decisions
  • Organise and maintain the research repository so insights remain accessible across the organisation
  • Moderate research sessions, team meetings, and workshops

Where you belong

SAP Platform Design & Experience shapes the BTP user experience for developers, administrators, and business users worldwide. Our UX Research team ensures real user voices drive every product decision. When you join SAP, you'll be part of SAP Next Gen, a global community of students and early professionals with access to mentors, development programmes, and peers. The role is based at our Walldorf campus, with regular time working from the office.

Qualifications

Additional Information

Please use the free text field to write your cover letter and explain your motivation. After submitting your application, you will have the option to provide additional documents, such as university transcript of records, copies of any academic degrees earned, and references from former employers including internships.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid #SAPGermanStudentsCareers #SAPNextGen

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Apply now
SAP

Working Student (f/m/d) – Platform User Experience Research

Walldorf
On-site, Hybrid
Paid working student position

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