User Experience Design Researcher ( Bangalore/ Pune) {4-9 years}

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Summary & Role Information:

Join us as a UX Researcher in SAP Ariba Procurement and help shape the future of our products. You’ll work in a creative, collaborative team and lead exciting UX research activities. Your insights will help teams better understand users and make confident product decisions. You’ll use both qualitative and quantitative research methods to connect real user needs with business and product goals. Together, we create user-focused solutions in a culture that celebrates innovation, inclusion, and flexibility.

what you'll do:

• Lead UX research initiatives for the Ariba Procurement product
• Work closely with designers and product managers to plan and run research
• Identify research opportunities to improve the product experience
• Collect meaningful user insights across the full product lifecycle
• Ensure research findings directly influence product and design decisions
• Create clear research plans, studies, and reports for stakeholders
• Support teams in using user-centered design and research in their work
• Promote UX research best practices and help improve research processes and methods

What you will bring:

• Minimum Bachelor’s degree in a relevant field (e.g. Psychology, Business, or Cultural Studies)
• Experience working in agile teams
• Knowledge of qualitative and quantitative research methods
• Should be comfortable using AI tools for research
• Experience working with users and cross-functional stakeholders
• Proactive, takes ownership, and works toward solutions
• Strong communication and problem-solving skills
• Able to work independently and adapt in a fast-paced environment
• Experience in Procurement, Ariba, or Program Management is a plus

Where you belong:

Join SAP’s Procurement User Experience Team as a UX Researcher and help make procurement products easier to use. We use data and user insights to improve the SAP Ariba portfolio and build products that truly support our customers. You’ll work with a friendly, global team across the USA, India, Vietnam, and Europe. Together, we focus on reducing complexity and bringing simple, intuitive experiences to enterprise software.

#SAPinternalT2

#UXT2

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 433485 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid