Technical Product Expert

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 2000 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and business applications. Most recently, SAP Labs Bulgaria expanded in the topics of artificial intelligence and cybersecurity. For its 25-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria.

Meet the team

Hyperspace is assembling a team to operate, maintain and improve the Service Tool Chain (STC), an existing tool that will be taken into our responsibility.

The STC serves as a central entry point for the maintenance and analysis of consistent, internal service metadata.
By consolidating critical information for each SAP service, the STC enables users to efficiently answer key questions such as:

• Who owns and operates the service?
• In which data centers does the service run?
• Which business applications depend on the service?

This comprehensive data is essential for supporting informed strategic decision-making regarding SAP services.

You are the main contact for the hand-over project, you collaborate with users and stakeholders to evaluate requirements and define the vision of the STC within Hyperspace.
You will also contribute to the development efforts and make technical decisions for the future of this solution.

This combination of tasks is perfect for people wanting to take responsibility beyond developing software, to actively shape the strategic and technical direction of an important internal solution.

As a Technical Product Expert, you will:

• Take responsibility for the development and operations efforts of the STC
• Own and manage the technical product backlog, ensuring proper prioritization of features, enhancements, and technical debt
• Drive incremental value realization through iterative development and feedback loops
• Ensure alignment with system architecture, performance, scalability, reliability, and security standards
• Support incident resolution, root cause analysis, and production readiness
• Hands-on experience with API design, microservices, cloud platforms, and data systems

What you bring

• Bachelor’s degree or comparable qualification in Computer Science, Information Technology, or comparable
• Proven experience in product ownership or product management
• Good knowledge of node.js and Javascript
• Strong analytical and communication skills to translate business objectives into actionable delivery plans
• Experience with agile frameworks (e.g., Scrum, SAFe) and project management tools (e.g., Jira)
• Experience working with CI/CD pipelines, automated testing, and DevOps environments

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 441119 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid