Technical Delivery Coordinator (Drupal CMS Content Admin Expert)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Role Summary

The Technical Delivery Coordinator (Drupal CMS Content Administration Expert) is responsible for ensuring that marketing web initiatives are development-ready prior to entering the implementation pipeline. This role partners closely with Web Development, QA, Design, and Business stakeholders to ensure requirements are clearly defined, technically feasible, and aligned with platform standards. This role requires hands-on, expert-level experience administering Drupal CMS, with a strong emphasis on Paragraphs and structured content types. The successful candidate will apply deep Drupal knowledge to guide content architecture, authoring standards, and component usage in alignment with the design system and development constraints. A critical function of this role is to learn and understand technical implementation details from the development team and translate them into clear, business-friendly documentation, guidance, and requirements, enabling efficient intake and reducing rework during delivery. This role does not manage delivery timelines or act as a project manager, but plays a critical role in content readiness, intake quality, and cross-team alignment.

Required Qualifications (Mandatory)

• Direct, hands-on experience administering Drupal CMS (required)
• Expert-level experience working with Drupal Paragraphs (required)
• Proven experience working across multiple Drupal content types in a production environment
• Strong understanding of content modeling, reusable components, and structured authoring practices
• Ability to learn detailed technical implementation requirements from developers and translate them into clear, business-facing guidance
• Experience validating requirements and ensuring work is development-ready prior to intake
• Strong written and verbal communication skills with technical and non-technical stakeholders
• Experience working in Jira or similar tools to support intake and backlog clarity

Preferred Qualifications

• Experience working with a design system or pattern library integrated with Drupal
• Familiarity with HTML/CSS sufficient to understand component structure and constraints
• Experience partnering with QA to support acceptance criteria and validation
• Exposure to SDLC, JAD, or structured intake processes
• Previous SAP experience

*Please note: this role requires in office attendance a minimum of 3 days/week**

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 104500 - 177700(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 447883 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid