Senior User Experience Design Specialist

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

You’ll shape how enterprise users interact with intelligent software, designing end-to-end experiences that are clear, trustworthy, and impactful at scale. From discovery to delivery, you’ll own complex product areas, conducting research, defining interaction patterns, and collaborating with product and engineering to bring well-crafted solutions to life.

• Lead design for complex product areas, owning decisions from discovery to delivery
• Design AI-assisted workflows with attention to clarity, trust, and explainability
• Mentor junior designers and set the standard for design craft on the team
• Measure impact through usability, adoption, and customer satisfaction metrics

What you bring

• 5+ years of experience designing complex enterprise software, data-rich workflows, or business-critical applications
• Portfolio demonstrating end-to-end UX process, strategic thinking, and measurable impact on complex digital products
• Ability to independently own design for complex product areas and serve as the primary point of contact for design decisions
• Strong research and analytical skills, with experience using insights and data to drive decisions and conducting usability testing
• Excellent communication and stakeholder influence skills, with the ability to facilitate alignment across product, engineering, and research teams
• Proficiency with design tools (e.g., Figma), design systems, and an interest in emerging interaction paradigms, including AI-assisted experiences

Where you belong

You’ll join a passionate group of UX professionals working at the intersection of enterprise software and intelligent experiences. The team is based in Sofia and works closely with colleagues across the globe - collaboration across disciplines and borders is how great work gets done here.

At this level, you’ll have real influence. Your design decisions set the standard others refer to, and mentoring junior designers is a core part of the role. You’ll work on problems at the edge of what’s technically and organizationally feasible, designing for AI-powered interfaces where clarity, trust, and user impact are the measures that matter.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 455073 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid #LI-NM6