Senior Program Manager, Next Generation Contract Management (NGCM)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Business Opportunity

At SAP, the speed and intelligence of our contracting process are critical to our success. We are in the midst of a strategic, multi-year transformation—the Next Generation Contract Management (NGCM) program—to redefine how we engage with customers. By replacing our legacy systems with the Icertis platform, we will accelerate sales cycles, reduce commercial risk, and create a world-class contracting experience.

We are at a pivotal moment, transitioning from initial deployments to a full global rollout. We need a strong business-focused leader to partner with the Business Lead, move us beyond a reactive "fire-fighting" mode, and drive the program toward its strategic goals.

Your Impact:

• Drive Business Value: You will be accountable for the successful execution of the NGCM program, ensuring it delivers on its promise of increased efficiency, compliance, and speed across our global customer-facing contracts.
• Implement Strategic Governance: Establish and lead a clear governance and decision-making model that connects our day-to-day execution directly to strategic business outcomes. You will bring predictability and control back to the program.
• Champion Business Alignment: Act as a key business partner, forging strong alliances across Sales, Legal, Operations, and IT. You will ensure all stakeholders are aligned on the vision, the plan, and their role in our shared success.
• Co-pilot a Strategic Transformation: Partnering directly with the Business Lead, you will provide the operational and structural leadership needed to navigate complexity, make critical trade-off decisions, and keep the program on track to achieve its long-term business case.

Your Profile:

• Strategic Program Leadership: You have a proven track record of leading large-scale business transformation programs, delivering tangible business outcomes such as revenue acceleration, cost savings, or risk mitigation.
• Business-Focused Problem Solver: You excel in high-pressure situations, with a talent for cutting through the noise to identify root causes and implement pragmatic solutions that protect business objectives.
• Structured Delivery Excellence: You combine a strategic mindset with a mastery of structured execution, translating ambitious business goals into a realistic, achievable roadmap.
• Executive-Level Influence: You are an exceptional communicator with the presence and credibility to align senior leaders, inspire global teams, and articulate program value in clear business terms.
• Commercial Acumen: You understand the mechanics of a B2B sales and contracting lifecycle. Experience with Contract Lifecycle Management (CLM) platforms (like Icertis) and their role in driving commercial excellence is a significant advantage.

About Our Team: CXD - Contracting & Digitalization:

We are more than just a program team; we are a global hub of innovation at the intersection of law and technology. Our group of legal engineers, developers, and automation experts is dedicated to building state-of-the-art tools that automate and manage legal content at scale. We are a diverse, collaborative, and fun team that thrives on solving complex challenges. If you are passionate about shaping the future of legal tech, you'll be right at home with us.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 443877 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid