Senior Product Specialist - Concur for Travel

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

Join our Product Management team focused on air travel booking. This role involves designing and delivering features for the next-generation Concur corporate booking tool, working closely with the rail team and other verticals. We're seeking a customer-focused individual passionate about innovative software in corporate travel.

Key Responsibilities

• Create and execute the launch of new product features using input from stakeholders.
• Help drive the success, quality, cost management and delivery of feature through the entire product lifecycle.
• Oversee design decisions and implementation for high-impact travel booking features.
• Conduct research, recommend solutions, and ensure launch readiness.
• Write user stories, set acceptance criteria, and measure feature adoption.
• Prioritize and resolve customer issues; develop business requirements.
• Work cross-functionally in HPOM and Agile environments.
• Delve into Artificial Intelligence and the opportunities that it brings to solving customer problems.

Additional Role Accountabilities:

• Analyze market trends and gather user requirements.
• Build relationships with internal teams and external partners.
• Become a subject matter expert and enable successful delivery of software initiatives.
• Ensure services are reliable, scalable, and secure.
• Encourage data-driven decisions and manage legacy features

What you bring

• BS or BA in Computer Science, Engineering, Business Administration, or related field.
• Extensive experience in product management or equivalent roles.
• Experience with agile methodologies, stakeholder management, and communicating to diverse audiences.
• Familiarity with airline content, online booking tools, Adobe Analytics, Aha, JIRA is beneficial.
• Detail-oriented with hands-on experience creating user experience, user stories, acceptance criteria, release notes and success metrics.
• Well organized with a focus on delivering rapid incremental value, ensuring that details don't get overlooked.
• Demonstrated problem solver with ability to navigate challenges and overcome roadblocks.
• Good to have: experience with frontend and API requirements, and understanding how they work

Where you belong

This position is in the Product Management team for travel, focusing primarily on Air, but working with the Rail vertical as well. This team is responsible for designing and delivering the next generation Concur corporate booking tool, focusing specifically on the air and rail travel booking experience and content supply.

Our team has both breadth and depth in the travel industry, and we are excited to be able to put our expertise to work to design and implement a best in class, innovative booking experience. We are looking for someone as customer-focused and passionate as we are in designing great software and solving problems in the corporate travel space.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 437271 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid