Solution Architect and Data & Insights Manager - SAP Concur

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Join Our Team to Shape Exceptional SAP Concur Solutions and Drive Data-Driven Success

We are seeking a talented professional to join the SAP Concur Product Success team. We need you to combine your Product Expertise along with your strong Data & Analytical prowess. This unique opportunity centers around supporting customers using SAP Concur and other SAP Cloud Solutions, while leveraging data to inform product strategy, enhance customer experiences, and champion a data-driven culture.

Key Responsibilities

• Collaborate with customers, partners, and SAP teams to design and deliver robust, cloud-based SAP Concur solutions.
• Guide clients through the entire solution lifecycle, from concept to technical implementation, including demos and scenario testing.
• Drive successful adoption and utilization of SAP Concur and SAP Cloud products by providing expert support and managing customer escalations.
• Gather and analyze customer data to deliver actionable insights and recommendations that inform product strategy and development.
• Create and share best-practice content to foster community engagement and support within the SAP ecosystem.
• Develop user-friendly dashboards and reports using business intelligence tools, visualizing key metrics for stakeholders.
• Support migration and alignment of data assets with centralised strategies, ensuring scalability and efficiency.
• Translate complex analytics into clear, actionable recommendations for executive and cross-functional teams.
• Champion data-driven decision-making by equipping stakeholders with the necessary tools, training, and resources.

Qualifications & Profile

• Degree in Data Analysis, Comp Sci, Engineering, Math, Business or similar experience.
• Hands-on SAP Concur or SAP Cloud know-how—certifications or real-world expertise welcome.
• 7+ years’ experience in SAP consulting, product, development, support, BI, or analytics roles.
• Solid grasp of SAP Concur setup, SAP ERP, and other SAP Cloud solutions.
• Confident with configuration reviews, testing, troubleshooting, and integrations.
• Proven at using data to boost adoption, engagement, and efficiency.
• Comfortable with SQL and familiar with Python tools like Pandas and NumPy.
• Experience with BI tools such as SAP Analytics Cloud, Power BI, or Tableau is a big plus.
• Enjoys digging into data to spot trends and share insights.
• Flexible, self-driven, and embraces change with a positive attitude.
• Polished presenter—great with execs and large customers alike and fantastic communicator in English (extra languages a bonus).
• Team player who thrives in a lively, fast-moving environment.
• Grace under pressure—owns problems and delivers on deadlines.
• Happy to travel to customers if needed.

Why Join Us?

• Be at the forefront of cloud and data innovation at SAP Concur.
• Enjoy opportunities for professional growth in product success, product management, customer success, and data analytics.
• Work with a passionate, collaborative team dedicated to making a real impact for customers.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 102400 - 214300(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 438518 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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