Senior Product Communications Specialist (Product Management) - M/F (limited full-time)

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

In this role, you’ll create clear, engaging communications that help stakeholders understand the products and topics owned by our product management team. You’ll translate complex technical information into concise, audience-appropriate emails, SharePoint content, and customer-facing web pages. Your work will support product launches, roadmap updates, and adoption by making information easy to find and understand.

You’ll be responsible for:

• Writing and editing email communications on technical product topics.
• Maintaining and updating team SharePoint sites so content is accurate and easy to navigate.
• Maintaining and updating customer-facing web pages for the product areas we own.
• Working with product managers and SMEs to gather inputs and ensure technical accuracy.
• Creating simple visuals (e.g. diagrams, tables, timelines) to support understanding.
• Following and helping improve templates and content guidelines.
• Collecting stakeholder feedback and supporting basic reporting on communication effectiveness.
• Ensuring all content follows SAP brand, accessibility, and inclusive language standards.

What you bring

You are a motivated communicator who is comfortable learning technical topics with support from experts. You bring strong writing skills, structure, and a reliable follow-through mindset.

You have:

• 4-5 years of experience in technical writing, product communications, content management, or a similar role.
• Ability to write clear, concise content in English for emails, web pages, and internal knowledge pages.
• Comfort collaborating with technical experts and translating their input into understandable messages.
• Experience maintaining web or intranet content (e.g. SharePoint, CMS tools).
• Strong organization skills to prioritize tasks and manage deadlines with guidance.
• Proactive, self-organized working style with high attention to detail.
• Openness to feedback and eagerness to learn new tools, products, and communication approaches.

• Exposure to product management, software development, or SaaS environments.
• Basic familiarity with content design, UX writing, or information architecture.
• Interest in learning how to measure communication effectiveness using simple analytics.

Where you belong

You’ll be part of a product management team that collaborates across functions to deliver value to customers and internal stakeholders. Day to day, you’ll work closely with product managers and other experts to create and maintain content that supports their priorities.

You will thrive here if you enjoy:

• Working in a collaborative team where you can ask questions and learn from experienced colleagues.
• Taking ownership of your tasks and delivering reliably on your commitments.
• Continuously improving how information is structured and communicated.
• Growing your skills in technical communication and stakeholder management with access to learning opportunities.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451437 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

#ProductCommunications #TechnicalWriting #ProductManagementCareers