Senior Digital Product Owner - SAP Digital Platforms

Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Team Overview
The SAP Digital Platforms team is driving digital transformation globally, delivering innovative customer-facing capabilities and experiences across 50+ countries. We are seeking a strategic and dynamic Digital Product Owner to lead the development, optimization, and evolution of SAP’s public-facing digital properties. Properties include but not limited to sap.com, search.sap.com, partner.sap.com, support.sap.com, events.sap.com.

In this role, you will define and execute strategies that enhance platform sophistication, elevate customer experiences, and align with SAP’s digital transformation goals. Collaborating with cross-functional teams, you’ll employ Agile methodologies to deliver incremental value while maintaining technical and design excellence.

Key Responsibilities

• Strategic Vision: Define and implement a clear, innovative roadmap for SAP’s digital platforms, leveraging modern UX principles and cutting-edge technologies to deliver seamless, engaging customer experiences.
• Human-Centered Design: Incorporate the latest UX trends, including micro-interactions, immersive design, neumorphism, motion-based interfaces, and responsive accessibility, ensuring platform inclusivity and user delight.
• Personalization at Scale: Drive personalization strategies using tools like Adobe Target and Machine Learning models to deliver tailored experiences for diverse customer segments.
• Voice & Conversational UX: Integrate voice search optimization and chatbot capabilities into platforms to provide intuitive, multimodal customer interaction pathways.
• Modern UX Technologies: Advocate for and implement technologies such as Progressive Web Apps (PWAs), WebAssembly, and headless architecture to enhance user performance and scalability.
• Data-Informed UX: Partner with analytics teams to leverage behavioral analysis tools, Adobe Analytics to continually refine interfaces and improve key user journeys.
• Omnichannel Experience Design: Drive seamless integration across devices and touchpoints, ensuring a consistent user experience whether on desktop, mobile, or wearable technologies.
• Collaboration: Partner with UX researchers, designers, and front-end developers to deliver customer-centric solutions, ensuring design-to-development handoffs maintain quality and intent.
• Accessibility, Compliance, Site Speed: Ensure adherence to WCAG 2.1 standards, embedding accessibility and site speed into the core of platform to make SAP's digital presence inclusive and performant for all users.

Required Skills & Qualifications

• Experience: 5+ years in digital product management, UX design, or customer experience, with a strong portfolio of delivering impactful digital experiences.
• Technology Proficiency: Hands-on experience with Adobe Experience Cloud (AEM, Analytics, Target) and advanced CMS platforms; familiarity with Webflow, Next.js, and React.js frameworks is a plus.
• Analytical Acumen: Proficient in using analytics tools for user behavior analysis and data-driven decision-making.
• Leadership & Collaboration: Exceptional ability to align global teams, manage priorities, and deliver solutions that balance business goals with user needs.
• Future-Ready Skills: Awareness of AI-driven Trends, including predictive interfaces, real-time personalization, and advanced search capabilities.

Education & Certifications

• Bachelor’s degree in a relevant field (e.g., Digital Technology, Computer Science, UX Design, Business Analytics).
• Preferred certifications in Adobe technologies, UX Design (e.g., NN/g, UXPA), or Agile methodologies (e.g., CSM, SAFe).

Why Join Us?
This is a unique opportunity to shape the future of SAP’s digital platforms. You’ll work on impactful projects, leverage cutting-edge technology, and play a critical role in delivering exceptional digital experiences globally, all while advancing SAP’s mission.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 411166 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Part Time | Additional Locations: #LI-Hybrid.