
Job Description
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
About the Role
We are seeking a proactive and skilled Senior Developer to join our forward-thinking team dedicated to the Remote Support Infrastructure project. This position is ideal for a professional who thrives in dynamic environments and is committed to delivering top-notch development services. As a Senior Developer, you will lead and contribute to the design, development, and optimization of our innovative SAP Remote Support Infrastructure, ensuring high availability, reliability, and security for seamless remote support to our global customers. You will also play a key role in integrating AI-driven capabilities into our cloud platform, leveraging modern AI tools and frameworks to boost developer productivity and solution quality.
Key Responsibilities
Innovation and Design: Design and implement robust infrastructure solutions for seamless deployment, operation, and scalability. Drive technical excellence and innovation within the team.
AI Integration: Identify opportunities to embed AI-powered features and automation into the Remote Support Infrastructure. Collaborate with product and architecture teams to evaluate, prototype, and ship AI-assisted solutions (e.g. intelligent diagnostics, automated root-cause analysis, AI-driven alerting).
AI-Augmented Development: Champion the use of AI coding assistants (e.g. Claude Code, GitHub Copilot) and prompt engineering practices within the development team to accelerate delivery and reduce repetitive work.
Continuous Improvement: Enhance development processes through customer and stakeholder feedback. Drive product improvements and innovations.
Agile Methodology: Collaborate within agile development methodologies to deliver high-quality software.
Stakeholder Collaboration: Engage with customers, team members, and stakeholders to provide expert advice. Promote best practices in software engineering and responsible AI usage throughout the organization.
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years in software development, with a focus on cloud-native application development and DevOps practices.
Proficiency in Java, with experience in Spring Boot and microservices architecture.
Experience with containerization technologies such as Docker and Kubernetes. Kyma experience is a strong benefit.
Proficiency with version control systems like Git and platforms such as GitHub.
Experience with CI/CD practices, using tools like GitHub Actions.
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their services. BTP experience is a strong benefit.
Proven ability to work in agile environments and adapt to evolving requirements.
Strong problem-solving abilities and a customer-centric approach.
Fluent in English, both written and spoken.
AI Skills (Optional)
In line with SAP's strategy to build AI-first products and empower developers with AI tooling, candidates are expected to demonstrate practical experience in the following areas:
AI-Assisted Development: Hands-on experience using AI coding assistants such as Claude Code, GitHub Copilot, or equivalent tools in day-to-day development workflows. Ability to write effective prompts and leverage AI suggestions critically.
AI Integration & Agent Development: Familiarity with integrating LLM APIs (e.g. Anthropic Claude, SAP Joule / AI Core) into backend services, as well as awareness of agentic AI patterns such as tool use, RAG, and multi-step orchestration. Experience building AI-powered features or prototypes is a strong benefit.
Responsible AI & SAP AI Services: Knowledge of responsible AI principles — data privacy, GDPR compliance, and hallucination mitigation in enterprise environments. Familiarity with SAP AI Core, SAP AI Launchpad, or BTP AI services is a strong benefit.
About the Team
You will be part of the Customer Experience Group within the Corporate Processes and IT (CPIT) organization at SAP. Our mission is to enhance customer interactions with SAP's IT solutions by providing a modern, reliable, and simplified infrastructure for remote support. This project is crucial to SAP's transformation into an Intelligent Enterprise, ensuring secure and compliant remote access to our customers' diverse solutions.
The Remote Support Infrastructure is supported by two dedicated development teams. The successful candidate will join our team in Poland, which delivers solutions specifically for SAP customers. Our counterpart team in Germany focuses on developing next-generation solutions for SAP's internal stakeholders and maintaining existing legacy systems. Together, both teams represent the Remote Support Infrastructure.
Application Process
Interested candidates are encouraged to apply by submitting their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 455634 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Company benefits
Working at SAP
Company employees:
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