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Working at SAP

  • Company employees
    107,000

Hiring in

  • Global

Office locations

Join SAP as an SAP iXp Intern - Technical Support in Budapest, Hungary. This paid internship requires active, full-time student status at a Hungarian university, working a minimum of 24 hours per week for at least 12 months. You will provide direct technical assistance to customers and handle basic technical issues in a collaborative global environment.

Requirements

  • Active, full-time student status at a Hungarian university (BSc or MSc).
  • Fluency in Hungarian and very good spoken and written English.
  • Top-notch analytical and problem-solving skills with a customer and quality focus.
  • Ability to work at least 3 days per week.
  • Work experience in the IT field is a plus (preferred, not required).

Skills & Responsibilities

  • Analytical and problem-solving skills: Enable the ownership and resolution of basic technical issues through the Customer Service System.
  • Communication skills: Provide direct technical assistance and professional communication to customers in both Hungarian and English.
  • Teamwork skills: Collaborate effectively with multicultural support colleagues and internal organizations to deliver superior customer service.
  • Continuous learning: Engage with mentors and participate in virtual and in-person learning sessions to develop technical support expertise.
  • Potential transition routes: People from IT customer service or general technical support roles may bring strong troubleshooting skills and customer focus, alongside meeting the active student status and language requirements.

Job description

Company Description

Job Description

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs collectively. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a deep focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP's global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at SAP:

  1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
  2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
  3. Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Meet your team

Area of expertise: Data Management - SAP Cloud Integration for Data Services

The Support Center CEE (Central Eastern Europe) has employees in five locations: Belgrade, Bratislava, Budapest, Gliwice, and Prague. Comprising over 500 support engineers, interns, and more than 30 leaders, we cover nearly all SAP Products and have teams from all Technical Support Solution Areas. Our locations also boast solid Innovation and Employee Engagement teams that help to foster an innovative spirit and ensure the well-being of everyone.

SAP Technical Support delivers first-class support to complete SAP Portfolio:

  • Handling customer support incidents (24x7)
  • Providing technical support with deep analysis
  • Providing real time support

Our Proactive Services:

  • Creating and sharing knowledge with customers
  • Testing and validating new products and functionalities
  • Developing Supportability Tools

What you'll do

Position title: SAP iXp Intern - Technical Support

Location: Budapest, Hungary

Duration: min. 12 months - during the whole internship a full

Apply now
SAP

SAP iXp Intern - Technical Support

Budapest
-
time, active student status is required (aktív, nappali hallgatói jogviszony)

Time schedule: min. 24 hours/week (possible schedules: 24 / 30 / 32 /40 hours per week)

  • Collaboration with fellow support colleagues and other internal organizations to provide superior customers service
  • Taking ownership of basic technical issues
  • Providing direct technical assistance for customers via our Customer Service System
  • Ability to work at least 3 days/week

What you bring

  • Active, full-time student status at a Hungarian university (BSc. / MSc.)
  • Fluency in Hungarian, very good spoken and written English language skills
  • Ability to work in teams of multicultural nature
  • Top-notch analytical and problem-solving skills
  • Customer and quality focus
  • Ready for continuous learning and improvement
  • Open personality and professional communication style
  • Work experience in IT field is a plus

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Qualifications

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

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