Sales Manager

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Enterprise Sales Manager

Role Purpose

The Enterprise Sales Manager is accountable for driving cloud revenue growth and customer success across a portfolio of strategic enterprise customers. The role focuses on defining and executing customer-centric account strategies, building trusted executive relationships, and positioning SAP’s cloud solutions to address complex business and transformation needs.

This position plays a key role in delivering sustainable growth through renewals, expansion, and long-term customer value, while ensuring strong alignment across customers, partners, and internal SAP teams.

Key Accountabilities

• Own and deliver against annual revenue and performance objectives for the assigned team or portfolio.
• Define and execute account and territory strategies aligned with SAP’s cloud-first and customer value agenda.
• Manage resources effectively to deliver business-critical and innovative outcomes.
• Lead, coach, and develop a team of sales professionals, ensuring high performance and engagement.
• Make operational decisions on priorities, tactics, and resource allocation to ensure execution of strategy.
• Own and manage a sales budget to deliver success across SAP solution portfolio

Key Responsibilities

• Customer Strategy & Executive Engagement
  Develop a deep understanding of customer business priorities, manage C-level relationships, and align SAP’s portfolio to deliver measurable value.

• Cloud Revenue Growth
  Drive renewals, retention, and expansion across the customer base. Own pipeline management and ensure effective handover to implementation partners.

• Customer Transformation & Success
  Guide Industry Account Managers and Customers through cloud adoption and consumption, clearly articulating the value of cloud migration and maximizing customer lifetime value.

• Internal & Partner Collaboration
  Align SAP account teams and partners around customer requirements and execution priorities, fostering strong cross-functional collaboration.

• Customer Visibility & Value Realization
  Continuously review account plans and performance to ensure relevance, value delivery, and long-term customer success.

Scope & Complexity

• Operates with autonomy in day-to-day decision-making within the scope of the team or function.
• Manages complex customer environments and multiple stakeholders.
• Applies professional and managerial expertise consistently to balance short-term execution with long-term strategic objectives.

Experience & Leadership Expectations

• Proven enterprise sales and account management experience.
• Demonstrated and progressive people management experience.
• Strong capability to create direction, build and develop teams, and manage performance.
• Comfortable operating in a complex, fast-paced, and collaborative environment.

Communication & Stakeholder Management

• Acts as a trusted representative of SAP with customers and partners.
• Builds strategic partnerships with senior decision-makers.
• Communicates clearly, constructively, and transparently, including in challenging situations.
• Encourages open dialogue, collaboration, and accountability within the team.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 444485 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid