People & Culture Local Services Consultant for Bulgaria (limited full time)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Where you belong

People & Culture Local Services provides country-specific HR support while ensuring globally consistent and standardized HR service delivery. By combining local labor law expertise with strong process knowledge, the team delivers efficient, compliant, and employee-focused HR services.

As a P&C Services Consultant, you will support the full employee lifecycle by resolving HR inquiries, administering HR processes, coordinating payroll activities with external providers, and partnering closely with other HR teams. The role reports to the P&C Local Services Manager CEE and supports employees and managers across Bulgaria.

What you'll build

• Manage day-to-day HR operations across the employee lifecycle.
• Support payroll activities by collecting, preparing, and validating payroll data for the external payroll provider.
• Administer employment contract changes, time management, absences, benefits, onboarding, and offboarding processes.
• Prepare HR documents such as employment certificates, verification letters, and other employee documentation.
• Provide second-level support to employees and managers for HR-related inquiries while meeting Service Level Agreements.
• Maintain HR Portal content and administer employment changes with the National Revenue Agency.
• Support HR activities during organizational restructurings.
• Participate in local and global HR projects, annual HR audits, and continuous process improvements.
• Collaborate closely with HR colleagues and stakeholders in an international environment to ensure high-quality HR service delivery.

What you bring

• Minimum 3 years of HR experience, preferably in HR Operations or Personnel Administration.
• Previous experience supporting payroll processes and coordinating with payroll providers.
• Strong knowledge of Bulgarian labor law and HR processes.
• Fluent Bulgarian and English, both written and spoken.
• Customer-oriented mindset with excellent communication and stakeholder management skills.
• Strong analytical, problem-solving, and organizational skills with high attention to detail.
• Ability to prioritize work, meet deadlines, and work independently with confidential information.
• Experience working in multinational and cross-cultural environments.
• Advanced MS Office skills.
• Nice to have:
  • SAP HR system knowledge.
  • Project management experience.
  • Experience working in virtual teams.
  • Experience with Customer Relationship Management (CRM) systems.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 457717 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid