Network Monitoring and Observability Specialist

Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you´ll do

SAP is looking to further strengthen our Core Technology Network team with a Network Monitoring and Observability expert. The position is located onsite in our Lisboa office working as part of our global team of experts. The position requires analytical skills and previous experience in a technically complex large network environment.

Key Responsibilities

• Network Monitoring and Observability Management: Assist in the implementation and maintenance of network monitoring solutions to ensure optimal performance and reliability.
• Solution Development: Develop and enhance network monitoring and Observability tools and processes to improve efficiency and effectiveness.
• Performance Analysis: Analyze network performance data to identify trends, potential issues, and areas for improvement.
• Documentation: Develop and update network monitoring documentation and ensure adherence to global network policies and standards.
• Collaboration: Work closely with technical service owners and our managed service teams to ensure seamless network operations and continuous improvements.

What you bring

• Proficiency in network monitoring and observability tools and technologies.
• Previous exposure to network performance analysis and solution development in a technically complex environment.
• Strong understanding of network protocols and technologies (e.g., TCP/IP, SNMP, NetFlow, syslog, routing, switching, wireless etc).
• Ideally you possess knowledge of scripting languages (e.g., Python) for automation purposes.
• Familiarity with ServiceNow is a plus.
• Exceptional communication, analytical, and collaboration skills.
• Self-motivated and adaptable to work independently across global time zones.
• Fluent English proficiency in both oral and written communication.
• Sound knowledge of IT processes and policies, leveraging both theoretical base and practical expertise for informed decisions.
• An inherent spirit of curiosity.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 403192 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.