IT Project Senior Consultant

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

• Serve as the key interface between RISE Sales/Engagement teams and GCO technical experts — bridging commercial intent with technical execution to ensure smooth, on-time customer onboarding and upgrade delivery.

• Lead and manage projects autonomously end-to-end, consistently ensuring on-time, high-quality outcomes through strong project-management expertise, structured governance, and proactive risk escalation.

• Act as a trusted advisor to customers throughout onboarding, release upgrade, and migration phases — demonstrating strong stakeholder-management skills and the ability to de-escalate critical situations across both internal and external parties.

• Collaborate closely with cross-functional teams within GCO and beyond to ensure exceptional customer satisfaction; includes direct customer interaction and operational coordination with partners and system integrators during onboarding and upgrade projects.

• Work effectively under pressure while continuously delivering value to customers and the organisation, exhibiting excellent communication skills across all levels of engagement.

What you bring

• 10+ years managing SAP landscape provisioning & migration Projects with a track record of below executed projects at scale.

• Installation, S/4 Hana Migration, Datacenter migration and Release upgrades

• 5+ years leading complex, cross-functional SAP projects autonomously

• Skilled at managing scope, timelines, escalations, and manage Executive stakeholder communications in a customer-facing context

• Minimum 3 years in a senior customer-facing role

• Proven ability to de-escalate critical situations

• Manage partner/SI relationships, and serve as a trusted advisor across onboarding and upgrade phases.

• Hands-on experience with at least one hyperscaler (Azure, AWS, or GCP) in an SAP context

• Understanding of RISE with SAP, BTP, and cloud operations governance models.

AI FLUENCY

Demonstrates capability to integrate AI into project and operational delivery frameworks, including:

• Agentic AI
• Context Engineering
• AI Quality Assurance
• AI Adoption Strategy

Where you belong

SAP Global Cloud Operation enables our customers to focus on driving innovation for the future with a focus on flexibility and simplification. We provide customers with a scalable and adaptable operating model, secure and resilient best-in-class technology, and IT governance to ensure production availability across the application and infrastructure landscape.

This team leads at the frontier of cloud operations — and increasingly, at the frontier of AI-assisted enterprise delivery. If you thrive on complex challenges, lead with influence rather than authority, and want your work to shape how the world's largest organisations run SAP in the cloud — this is where you belong.

#SAPGCOCareers

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445604 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid