Communications and Operations Senior Specialist (Temporary Contract) - SAP Canada

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Important information:

• This is a hybrid role based out of SAP's Vancouver office, working in-office with the team 3 days per week.
• Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer-sponsored work authorization (e.g., LMIA or other immigration support).
• Employment Type: This is a temporary parental leave backfill contract position with a duration of up to 11 months. Compensation consists of an annual base salary only. This role is not eligible for an annual performance bonus, employee benefits, or SAP stock plans.

What You'll Build

The SAP Labs Canada team is looking for a well-versed, operationally minded communications leader to help shape how we connect, engage, and inspire employees across Canada. We are culture and community builders who believe meaningful communications and employee experiences play an important role in creating a thriving workplace.

The Senior Communications Manager will report to the Managing Director of SAP Labs Canada. They will lead strategic communications and executive communications. They will also manage employee involvement initiatives and event communications. These efforts will bring our brand, culture, and business priorities to life. This role serves as a trusted advisor to leaders, a strategic partner to SAP Labs Canada Operations and Events leads, and a people leader to the communications & events team, leading impactful employee experiences across our Canadian locations.

The role mainly focuses on internal communications. It also supports some external storytelling initiatives. This includes helping with executive social media, creating content for LinkedIn, and working with public relations teams. These efforts highlight SAP Labs Canada's contributions and achievements.

The ideal candidate is a strategic communicator and a relationship builder. They are also a skilled people leader. This person can easily switch between various tasks. These tasks include executive advisory work, employee engagement, event communications, content development, and team management.

They are comfortable influencing their peers. They coach and guide junior team members. They manage competing priorities and lead communication programs. These programs aim to strengthen culture, participation, and business outcomes.

What You'll Do

• Lead internal communications at SAP Labs Canada. Develop and execute strategies that support our business goals. These strategies will focus on employee involvement and building a robust culture.
• Act as a trusted communications advisor to the Managing Director and the leadership team. Support executive communications. Help with town halls, leadership visibility, organizational updates, and important business announcements.
• Manage the SAP Labs Canada communications calendar. Coordinate priorities with stakeholders and communication channels. Ensure employee experiences and events are organized. Keep teams aligned and on track.
• Lead communications planning and execution for employee events, including All Employee Meetings, leadership forums, executive visits, and other programs that drive bond and engagement.
• Create and manage content for employees. This includes newsletters, intranet content, presentations, digital signage, and executive messaging. Focus on storytelling. Connect SAP's broader strategy to the work being done in Labs Canada.
• Support external communications and employer branding initiatives. This includes assisting executives with their LinkedIn profiles, launching social media campaigns, and collaborating with SAP's communications and public relations teams. The goal is to showcase Labs Canada innovations, employee stories, and business achievements.
• Partner with leaders and stakeholders across the business to influence, align, and deliver communications strategies that drive engagement, strengthen culture, and support business outcomes.
• Coach and manage junior members of the Communications & Events team. Provide direction and feedback. Lead projects and ensure high-quality execution across multiple programs and deadlines.

What You Bring

Required Skills and Experience

• 5+ years of experience in internal communications, corporate communications, employee engagement, or a related field.
• Excellent writing, editing, and storytelling skills.
• Experience tailoring messages for different audiences and communication channels.
• Experience supporting executives through presentations, communications, town halls, or high-visibility employee events.

Proficient project management skills. Experience in managing communications calendars and balancing competing priorities with multiple stakeholders.

• Demonstrated success working across complex, matrixed organizations and influencing without direct authority.
• Experience coaching, mentoring, or managing junior team members, interns, or early-career professionals.
• Comprehension of Quebec bilingual communication requirements and how they apply to employee communications.
• Comfort using AI-powered tools to improve productivity, streamline workflows, and support content development.
• Experience with Microsoft 365, SharePoint, PowerPoint, Canva, and internal communications platforms. Experience using social platforms.

Preferred Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or a related field.
• Experience supporting distributed and hybrid workforces.
• Experience partnering with event teams to deliver integrated employee experience and communications strategies.
• Understand the bilingual communication needs in Quebec. Support communication strategies that engage employees across Canada. Internal translation services are available; French language skills are considered a strong asset.
• Experience building visual communication systems, employer branding assets, and employee engagement campaigns. Experience with Adobe and Figma are a strong asset.
• You should understand change management principles. You should also know how to support initiatives that transform the organization.
• Experience working within a global, matrixed organization.

Where You Belong

You'll join the SAP Labs Canada team, a community of innovators, culture builders, and employee experience champions dedicated to creating meaningful connections and experiences for employees across Canada.

This role sits at the intersection of management communications, employee engagement, culture building, and employee experience. Working closely with SAP Labs Canada management, the Labs Operations and Experience team, and stakeholders across the business, you'll help shape how employees connect with SAP's strategy, values, and community.

If you are energized by storytelling, management partnership, employee engagement, event communications, and developing the next generation of communications talent, we'd love to hear from you.

#LI-GL1

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 88800-191100CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 459251 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid