Application Performance Monitoring (APM) Engineer

Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do:

• Monitor application performance using APM tools (e.g., Dynatrace), identifying potential issues and optimizing system resources.
• Analyze application performance data to identify CPU, memory, and resource allocation inefficiencies and suggest improvements.
• Collaborate with development and cloud operations teams to resolve performance bottlenecks and ensure optimal application health.
• Manage and configure dashboards to provide real-time insights into system performance and health.
• Proactively address and resolve performance issues before they impact end-users, including responding to alerts and incidents.
• Develop and implement strategies to optimize services, including application and infrastructure tuning.
• Work closely with teams to ensure the successful integration of performance monitoring into development pipelines.
• Create and maintain documentation for application performance issues, resolutions, and best practices.

What you bring:

• Proven experience with Application Performance Monitoring (APM) tools like Dynatrace, New Relic, or AppDynamics.
• Strong understanding of application architecture, cloud environments, and system performance tuning.
• Ability to analyze performance metrics and optimize resources (CPU, memory, etc.) in cloud and on-prem environments.
• Experience in diagnosing and resolving application performance issues.
• Familiarity with CI/CD pipelines and how APM fits into the development lifecycle.
• Excellent problem-solving skills with a focus on proactive performance management.
• Strong collaboration skills, able to work across multiple teams (development, operations, and cloud teams).
• Familiarity with scripting languages (Python, Bash, etc.) is a plus.
• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent experience.
• Experience in a cloud-native environment (AWS, Azure, or GCP).
• Understanding of containerization and microservices architecture.
• Knowledge of database performance tuning and optimization.
• Experience working in large-scale, multi-tenant environments.

Meet your team:

Our product (SAP SuccessFactors Incentive Management) is one of the best incentives compensation management products on the market, and it is used by some of the largest companies in the world. Our team ensures that millions of people are paid precisely and on time. We use a wide range of technologies in our product to make it happen: Java, Spring Boot, Angular, node.js, Angular.js, Redis, Kafka, Kubernetes

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 429260 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.