Sales Manager (SMB)

Job Description

What do we do?

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally.

The Role:

We are looking for a smart, ambitious and autonomous Sales Manager to help us achieve our ambitious growth plans as we expand our International team (serving both EMEA & APAC). As a Sales Manager you’ll be leading the team of Account Executives in our Startup and SMB segments which is currently a team of 4 and growing, reporting to the Sales Director. You’ll play a key role in building our sales team and helping us set, drive, and execute on our ambitious revenue goals here.

What you'll do:

• As a Sales Manager, you will be responsible for the successful acquisition of new business against a quarterly and annual quota.

• Your goal as a leader will be to grow and develop your team. You will recruit, train and onboard new Account Executives.

• You will set the tone by fostering a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability as the strength of our teams is the foundation of our success as a business.

• You’ll measure individual performance against target, conduct weekly one on ones, improve their skills, while ensuring you build on each Account Executive’s unique strengths and create individual career progression plans accordingly.

• You will promote the right activity to maintain and build pipeline, paying close attention to the health and legitimacy of business opportunities so that you can create predictability in the business and accurate forecasts.

• Supporting the Sales Director and wider commercial leadership team closely on our key priorities to achieve our ambitious growth goals in 2025 and beyond.

We'd love to hear from you:

• Have experience building teams, hiring sales people and coaching consultative sales teams at a growth stage SaaS/software business.

• Have past full sales cycle experience in a software or SaaS business, managing multi-threaded sales processes and balancing between higher volume deals and value selling across SMB and Mid-market

• Are a great motivator and a career champion that invests in coaching and development.

• Are resilient, optimistic, and possess a growth mindset.

• Know how to build and nurture a technical sales pipeline and possess exceptional time management & people skills.

• Have experience selling to technical persons, (CTO, Head of Product, (Technical) Founders

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture.

We live and breathe our values, which are:

Paddle for others

Paddle together

Paddle simply

We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives.

We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.