Senior Analyst - Insights & Analytics

Job Description

The Role

You will be the go-to person for the product and tech team and support them at every stage of a project. You’ll be a true partner to them, helping them with feature design, impact measurement and everything on the product roadmap.
You will demonstrate passion for turning data into information, with a natural curiosity for what makes an ecommerce business tick and a belief that great insight leads to thoughtful decision making. This role is the go-to for opportunities and challenges that the company faces on site optimisation and customer insights with a direct aim to drive engaging, profitable experiences.
You will be working closely with the Senior Insight Manager and the Lead Product Manager to identify opportunities to drive incrementality and develop plans that support short and long term results. Ultimately, this role is to influence the business in maximising its sales, revenue and profit potential through insight.

Accountabilities

We are looking for a customer and data-driven person who is comfortable using many different sources of data to draw a clear and relevant conclusion that can be presented and understood by non-analytical audiences. Ultimately ensuring timely, accurate and collaborative delivery of reporting and insight that enable the business and leads to optimise actions and personalise the experience for the customer. Some key tasks could include (but are not limited to):

• Data Analysis: Dive into complex data sets to identify trends, patterns, and opportunities that reveal customer behaviour, market trends, and product performance
• Product Partner: Acts as the product team's partner for all data and analytics requests. Work closely with the Product and Tech teams collaborating with them on projects from start to finish
• Consumer Insights: Utilise a mix of qualitative and quantitative research methods to understand the customer. Their preferences, needs, and pain points, translating them into actionable recommendations.
• Strategic Recommendations: Develop clear and concise insights that influence strategic decisions with the product department and across the business.
• Data Champion: Championing a test and learn approach with stakeholders, helping to define testing roadmaps, structuring A/B and multivariate tests, then drawing insight and recommendations from results.
• Stakeholder Collaboration: Be exposed to the commercial and marketing teams to understand their needs and support decision making where possible.
• Reporting and Visualization: Create compelling visualisations and reports that communicate complex data in a simple and impactful manner, aiding in data-driven decision-making at all levels.
  
  

There is a real opportunity for the right candidate to make this role their own. Reporting to the Senior Insight Manager, the right candidate will be able to help develop analysts within the Insight & Analytics team, be empowered to drive change and work closely in partnership with the Product and Tech teams.

Some key skills and experience you’ll need...

Technical skills:

• Experience: Proven track record (4+ years) in insights or data analysis roles, preferably within e-commerce or online marketplaces.
• Good knowledge of product and proposition development as well as how to influence the product roadmap through data-based recommendations.
• Experience with A/B testing tools such as Optimizely, conducting experiments and interpreting results to drive business and product decisions.
• Knowledge of statistics and how to apply this knowledge in a practical sense.
• Analytical Skills: Strong proficiency in data analysis, statistical tools, and data visualisation platforms (e.g., SQL, Looker, Python, R, GA4, Optimizely).

Human skills:

• Ability to work independently as much as co-create solutions with stakeholders, other team members and a cross functional skill set team
• Strategic Mindset: Ability to connect data insights to broader business strategies and make recommendations that drive meaningful outcomes.
• Collaborative Spirit: A team player with excellent communication skills and the ability to collaborate effectively across diverse teams.
• Passion for Creativity: Enthusiasm for our mission of celebrating creativity and individuality through exceptional products.

What we offer

Our perksIt's super important to us to make sure everyone feels safe and looked-after, which is why we've got a wide range of benefits in place. From supporting you and your loved ones with healthcare to cheeky 'just because' gifts, we're here for you.

We've got a ton of good stuff for everyone - like private medical insurance, a health cash plan, an electric vehicle scheme, mental health platform access, cycle to work scheme, and a 20% discount on our website. To find out more about what we offer, have a look here. We've also worked very hard to come up with a set of policies to support our people in any situation- like medicalised leave, menstrual leave, and primary carer leave.
Full-time NOTHS-ers get 25 days of holidays each year (plus bank hols!), as well as having the opportunity to work from anywhere for two calendar months a year. Did someone say beach holiday?

How we workHere at NOTHS, we embrace a remote-first approach to work, recognising the value of flexibility and the diverse talents that remote teams bring to the table. Our remote work culture is designed to empower our employees, foster collaboration, and create a community that transcends physical boundaries.

Under this framework, all of us operate remotely, convening as teams at regular intervals that suit each team best. These gatherings serve various purposes, including ideation sessions, hackathons, or simply fostering valuable face-to-face interactions.

Every quarter, we hold a Get Together and the whole company meets for a fun-filled day (with no shortage of food!) with some special guests... our small brand Partners!
Want to find out more? Take a look here.

Diversity, Equity, & InclusionDEI is really important to us and that’s why everyone’s welcome at Not On The High Street – whoever they are, whatever their background.

We are committed to embracing and encouraging our employees’ uniquenesses- whether this is in age, people with disabilities, ethnicity, family structures, gender, LGBTQ+ identity, lower income backgrounds, race, religion, the intersectionality or all/any of these and other aspects making us who we are. We take pride in treating all of our employees fairly and we want our people to feel respected, valued and recognised within the workplace. As part of your application, you’ll be asked to complete an optional demographic survey to help us learn more about who wants to work with us. Responses will only be used to help us figure out how to make our team even more inclusive and attract more brilliant people to join us!

We'll also ask whether you need us to make any reasonable adjustments to the interview process should you need them and you can answer this question should you choose to in the application phase. Apply to join Team NOTHS!Our recruitment processes are fully remote, taking advantage of the wonders of modern-day technology. We’d love to hear more about you, your experience and why you want to join our team. Good luck!