Job Role: Operational Resilience Analyst
Salary: £47,000 - £52,000 + 6% performance bonus
Working Location: Milton Keynes / London, Hybrid working
Employment Type: Full Time, Permanent
Closing Date: 27th Novemeber 2026
At NHBC, operational resilience is fundamental to protecting our customers, supporting our people and ensuring our critical business services continue to perform when they are needed most.
As our Operational Resilience Analyst, you'll play an important role in supporting and enhancing our operational resilience framework. Working alongside the Operational Resilience Manager and colleagues across Technology, Risk and the wider business, you'll help ensure resilience is embedded into everyday operations, enabling NHBC to prepare for, respond to and recover from disruption.
This is an excellent opportunity for someone looking to develop their expertise in operational resilience while working in a collaborative environment where your work will have real business impact.
You'll support the continued development and operation of NHBC's operational resilience framework by:
You'll have experience supporting operational resilience, business continuity, operational risk or control activities within a regulated environment and be keen to develop your career in a growing resilience function.
You'll also bring:
This is an opportunity to build your career within an organisation where operational resilience is a strategic priority. You'll work on meaningful initiatives that protect critical services, collaborate with experienced professionals across the business and help shape the maturity of NHBC's resilience capability.
In return, you'll benefit from flexible hybrid working, a supportive and collaborative environment, excellent professional development opportunities and the chance to make a genuine impact across the organisation.
At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.
As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.
Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.
We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.
We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.
We are a Disability Confident organisation committed to fair and inclusive recruitment. Our first step is to review applications to ensure candidates meet the essential criteria for the role. We assess skills, experience, and potential objectively, and provide support or reasonable adjustments where needed. Candidates who meet the criteria will progress to the next stage.
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