Senior Commercial Broker

Job Description

Senior Commercial Broker

• Work with large and complex commercial insurance risks, shaping tailored solutions for high-value customers


• Use your technical expertise to influence, coach and support others across NFU Mutual


• Full-time role with 60% homeworking, based in Stratford-upon-Avon

About the role

As a Senior Commercial Broker at NFU Mutual, you’ll play a key role in delivering bespoke insurance solutions for large, complex and multi-class commercial risks, typically higher value cases placed across insurer and market partners.

Working closely with Agents, insurers and internal stakeholders, you’ll take ownership of complex cases from referral through placement, negotiating terms and ensuring each case is structured and handled to the highest technical, compliance and service standards. This includes assessing risk exposures, shaping market strategy and securing appropriate, competitive cover that delivers strong customer outcomes.

You’ll be part of a mid-corporate team supporting NFU Mutual’s growing commercial proposition, operating at the point where we look beyond our own risk appetite and into external markets. Alongside direct case ownership, you’ll make a wider technical contribution, acting as a point of reference for complex referrals, underwriting decisions and market engagement activity.

In addition to your casework, you’ll provide expert technical guidance, coaching and mentoring to colleagues, helping build capability, consistency and confidence across the team. There will also be opportunities to contribute to wider initiatives and projects that support the continued growth and development of NFU Mutual’s commercial insurance offering.

This role is know internally as a Complex Corporate Account Lead.

This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the FCA Handbook.

About you

You’re an experienced commercial insurance professional with strong technical credibility and the confidence to lead complex conversations with agents, insurers and stakeholders. You bring sound judgement, a collaborative mindset and a strong focus on quality, compliance and customer outcomes.

You’ll demonstrate:

• Extensive experience within the UK commercial insurance market, gained within an insurer or broker environment


• Proven expertise handling large, complex or multi-class commercial risks, including placement and negotiation with external markets


• Strong technical knowledge across core commercial lines, with the ability to structure and place business effectively


• Confidence operating within authority levels, compliance requirements and quality standards


• Excellent stakeholder management skills, influencing effectively across Agents, insurers and internal teams


• Experience providing technical advice, coaching or mentoring to support others and raise overall capability

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £55,000 dependent on experience


• Annual bonus (up to 17.5% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.

We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.