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Working at NFU Mutual

  • Company employees
    c4600
  • Gender diversity (m:f)
    49:51

Hiring in

  • United Kingdom

Office locations

Join NFU Mutual as an LCI Risk and Control Specialist in a full-time, hybrid role based in Stratford-upon-Avon (up to 80% homeworking). You will own risk and control activities, support Corporate Insurance underwriting, and drive continuous improvement within a supportive, award-winning workplace offering a salary of up to £42,500 plus annual bonus.

Requirements

  • Experience in operational risk management, governance, audit, or compliance within general insurance or a regulated environment is required.
  • Knowledge of regulatory compliance and the insurance regulatory framework is required.
  • Experience in identifying, assessing, monitoring, and reporting risks and controls is required.
  • Experience of audit management and incident management with root cause analysis is required.
  • Desirable: A relevant technical or professional qualification, such as Cert II, Dip CII, or a Risk Management qualification.
  • No specific degree is strictly required by the posting.

Skills & Responsibilities

  • Operational risk management: Identify and assess operational risks, recommending appropriate controls, mitigations, and improvements across Corporate Insurance.
  • Audit and governance: Coordinate audit activity and track agreed actions through to completion while supporting compliance with regulatory policies.
  • Incident management: Investigate incidents, conduct root cause analyses, and establish preventive measures.
  • Stakeholder engagement: Work closely with underwriting management, senior stakeholders, and risk teams to influence decision-making and embed best practices.
  • Potential transition routes: People from internal audit, compliance officer, or general insurance underwriting roles may bring strong risk assessment and regulatory skills, alongside meeting the core requirements of this governance position.

Job description

LCI Risk and Control Specialist

  • Take ownership of risk and controls activity as the dedicated specialist supporting Corporate Insurance

  • Shape better ways of working, with broad exposure across underwriting, senior management and risk and governance teams

  • Hybrid 80% homeworking and 20% from Stratford upon Avon

About the role

At NFU Mutual, you’ll be the dedicated Risk and Control Specialist within a six person technical and reporting team supporting Corporate Insurance. Based in Stratford upon Avon and reporting to the Corporate Insurance Technical Underwriting Manager, you’ll have clear ownership and visibility across the function, helping ensure risks and controls are identified, assessed, monitored, reported and escalated effectively.

You’ll identify and assess operational risks, recommend appropriate controls and mitigations, investigate incidents and establish root causes. You’ll coordinate audit activity and track agreed actions through to completion, while supporting compliance with governance policies and regulatory requirements. A key part of the role is driving continuous improvement by reviewing whether processes remain fit for purpose and embedding stronger practice across the function.

You’ll work with underwriting management, underwriting teams, senior stakeholders and risk and governance teams, using your expertise to inform decisions and strengthen the way risk and controls are managed across Corporate Insurance.

This role is based in our Tiddington Head Office, just outside Stratford Upon Avon. However, we understand how important a positive work life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home.

About you

You’re an analytical and clear communicator who builds effective stakeholder relationships and can influence others with confidence. You take ownership, apply sound judgement and look for practical ways to improve how things work, while maintaining a strong focus on quality and effective outcomes.

To join NFU Mutual, you’ll also bring

  • Experience in operational risk management, governance, audit or compliance, ideally within general insurance or another regulated environment

  • Knowledge of regulatory compliance and the insurance regulatory framework, including awareness of regulatory developments

  • Experience of governance and controls, including identifying, assessing, monitoring and reporting risks and controls

  • Experience of audit management, including tracking actions through to completion

  • Experience of incident management and root cause analysis, including recommending effective controls and mitigations

Apply now
NFU Mutual

LCI Risk and Control Specialist

Stratford-upon-Avon
Hybrid
Up to £42,500 per year + annual bonus up to 10%

Qualifications

Desirable: a relevant technical or professional qualification, such as Cert II or Dip CII or a Risk Management qualification

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

  • Salary up to £42,500 dependent on experience

  • Annual bonus (up to 10% of salary)

  • Contributory pension scheme, up to 20%, including your 8% contribution

  • 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme

  • A Family Friendly policy that helps you balance your work and family responsibilities

  • Access to savings at High Street brands, travel and supermarkets

  • £20 contribution to a monthly gym membership – subject to T&Cs

  • Health and wellbeing plan - cashback for dentist, opticians, physio and more

  • Access to voluntary benefits, including health assessments, private medical insurance and dental insurance

  • Employee Volunteering - volunteer in the community for one day each year

  • Mentoring opportunities to help you grow your career

  • Unlimited access to Refer a Friend £500 bonus scheme

  • Life Assurance cover of 4 x salary

  • Employee discounts of 15% on a range of NFU Mutual insurance policies.

  • Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.

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