Enterprise Solutions Architect

Job Description

We’re on a mission to provide equitable access to economic opportunity, for everyone.

We close critical skill gaps in the workforce through a new kind of apprenticeship that combines work and learning. We begin by recognizing high-potential individuals both inside and outside of a company's current workforce and then we create applied, guided and equitable learning programs, with measurable impact. Because we believe the world needs a better way to match its potential.

We work with over 1,500 leading companies including the likes of Microsoft, Citi and Just Eat to help solve their business-critical problems, and we’ve trained over 16,000 professional apprentices in the tech and data skills of the future. This is made possible by our global team who are driven to achieve a mission that matters, together.

Join Multiverse and help us set a new course for work.

The Opportunity

As an Enterprise Solutions Architect, you will be responsible for guiding our enterprise customers to invest in Multiverse by ensuring alignment of our apprenticeship programs and curriculum with our customer's desired business outcomes, serving as a trusted advisor to clients throughout the customer journey. You will partner closely with our Sales, Customer Success and Business Value Consulting teams to understand our Enterprise customers’ challenges in developing skills in emerging technologies and prescribe a solution that delivers value for their businesses.

Successful candidates in this role will have previous experience in technical sales, consulting, and/or enterprise account management, and be comfortable presenting to senior technical business leaders including Chief Information Officers (CIOs), Chief Technology Officers (CTOs), and Chief Digital Officers (CDOs). Other valuable experience includes a working knowledge of the modern IT landscape in enterprise settings, including software development, cloud services, data analytics, and AI.

Specifically, you will

• Collaborate with Sales and Customer Success teams to identify client needs and propose solutions that align with Multiverse’s apprenticeship programs and curriculum

• Serve as a subject matter expert on Multiverse’s platform, curriculum and program design offers, providing guidance and best practices to clients pre- and post-sales

• Conduct customer discovery sessions and workshops to understand customer goals, challenges, and requirements. Advise customers on the critical technical skills of today and tomorrow taught through Multiverse’s programs, mapping to the enterprises’ top technology initiatives & business objectives

• Develop and present proposals, business cases, and other materials to demonstrate the ROI of Multiverse programs to senior technology and business leaders

• Identify and build relationships with technical champions within our enterprise customer organisations

• Contribute to the development of the Multiverse platform and curriculum by serving as a technical voice of the customer to our Product and Learning teams. Identify trends in emerging technology adoption across enterprises to inform new content creation

• Serve as enablement resource for the GTM team on new platform features and curriculum.

About you

• 3+ years of pre-sales experience in IT solutions or a customer-facing role such as consulting

• Broad familiarity with common enterprise technology stacks in software engineering, data science, artificial intelligence, and cloud ecosystems

• Excellent presentation and communication skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences

• Must have superior listening, questioning, collaboration and leadership skills

• Passion for education and technology, with a desire to contribute to the transformation of learning and development

This role will require our hybrid weekly model to our London office

How we hire

Benefits

• Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

• Hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year

• Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.