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Mondelēz International

Sales Operations Specialist

Location:  Sofia, Bulgaria | Bulgaria
Location flexibility:  3 office days / week
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Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How you will contribute

You will:

  • Coordinate and initiate customer and employee master data changes for sales including processing of data.
  • Support the implementation of organizational realignments for master data and administrative processes.
  • Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
  • Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
  • Identify and implement master data simplification opportunities.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Experience in customer service, logistics or sales support
  • Basic knowledge of sales systems and tools (including SAP and MS Excel)
  • Solid communication and problem solving skills
  • Ability to handle and resolve multiple queries, respond quickly and maintain composure

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The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .

No Relocation support available

Business Unit Summary

At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)

Sales Operations

Sales

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Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Salary sacrifice
Life assurance
Annual pay rises
Annual bonus
Sabbaticals
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Enhanced pension match/contribution – double match contribution up to 11%
Family health insurance
Religious celebration leave
Equity packages
Share options
401K
Referral bonus
Further education support
Mentoring
Open to part time work for some roles
Critical Illness Insurance
On-site catering
Secure on-site parking
Bike parking

Awards & Accreditations

Most loved - Medium companies

Top 5 - Most loved - Medium companies

Flexa awards 2026
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2026
Most Family Friendly Company

Top 5 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Most Flexible Company

Most Flexible Company

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Most Inclusive Company

Most Inclusive Company

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Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

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Company employees:

4500

Gender diversity (m:f):

55:45

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