Solution Area Specialist (AI Biz Sol-AI Workforce)

Job Description

Overview

Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to help guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences.

Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a Solution Area Specialist - Workforce AI, you will lead the charge in driving AI transformation across ISV customers in EMEA by positioning Microsoft’s AI Business Solutions—including Copilot, Copilot Studio, Viva, and Cloud PC/Virtualization offerings—as strategic enablers of productivity and innovation.

You will engage business decision makers through consultative selling, develop compelling business cases, and orchestrate cross-functional teams to accelerate adoption and value realization. This role empowers you to shape customer intent, build pipeline, and deliver measurable impact while deepening your expertise in AI sales motions and contributing to a high-performance, learning-driven culture.

Responsibilities

Responsibilities:

• Drive AI transformation deals by conducting consultative selling conversations with business decision makers (BDMs), showcasing the value of Copilot, Copilot Studio, Viva, and Agents at Work.
• Act as a trusted advisor by aligning AI solutions to customer priorities, building compelling ROI-based business cases, and qualifying deals effectively.
• Accelerate paid Copilot growth through immersive engagements, extensibility strategies, and security-focused narratives. - Partner with others cross-organizationally and support the development of end-to-end sales motions for Copilot Studio and Cloud PC/Virtualization (Windows 365 and AVD), including Intune Suite attach opportunities.
• Grow frontline worker (FLW) sockets and Copilot adoption, driving upsell and customer prioritization in collaboration with Digital Sales and Engineering teams.
• Support Teams Phone and ME5 opportunities through partner-led motions and orchestrate deal closure with Commercial Executives.
• Engage with internal stakeholders to help build new pipeline and secure customer intent to buy by leveraging digital signals, partner workshops, and marketing events.
• Maintain accurate account plans and MSX updates, ensuring alignment with strategic priorities and consumption milestones.
• Coordinate cross-solution opportunities across Security, Business Applications, Surface, and Azure, partnering with ATU, CSU, FastTrack, and other stakeholders.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND experience in technology-related sales or account management - OR equivalent experience.
• Experience forecasting, developing demand and building pipeline, and leading/orchestrating complex, matrixed teams. - Experience with Copilot, Generative and Agentic AI - Familiarity with AI/ML concepts and Copilot architecture
• Experience building AI Agents - Strong communication and customer engagement skills Preferred Qualifications - Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND extensive experience in technology-related sales or account management - OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND extensive experience in technology-related sales or account management - OR equivalent experience.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.