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Microsoft UK • London, United Kingdom

Regional Lessor Performance Improvement Manager

Employment type:  Full time

3 days/week at home

Fully flexible hours

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Job Description

Overview

Overview:

Within CO+I, Data Center Delivery (DCD) is responsible for the delivery of Hyper Scale Data Centers for the Microsoft’s cloud business. Within DCD, the Datacenter Construction Build Management (DCBM) team are responsible for DC IT Fit out and Lease Construction delivery. The Data Cantre Integration (DCI) team manages the IT Fit-Out of Data Centers and the Lease Construction Management (LCM) team is responsible for safely overseeing delivering Lease datacenter capacity from contract execution to the contracted Ready for Service (RFS) delivery dates.

As EMEA Lease Construction rapidly expands in existing countries and into new geographies, with existing and new Lease Providers we, DCI, are seeking a Regional Lessor Performance Improvement Manager to work with each Lessors to ensure that they are implementing Project Management best practice, DCI/DCBM oversight and reporting requirements and adequately set up to safely deliver quality compliant projects on time.

They will work with the DCI, DCBM and other stakeholders in the developing and implementing these oversight and reporting requirements. They need to have strong interpersonal, communication, planning and organisational skills, strong business acumen and the ability to self-direct in a fast-paced environment. They will report to the EMEA Datacentre Integration Regional Director.

This individual will need to demonstrate a strong background in DC or equivalent industrial facilities delivery, preferably in EMEA or AMER. They will need to have had relevant client facing business unit and onsite construction management experience and have a Construction Management, Architectural, Fit-out or MEP background.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Responsibilities:

The Regional Lessor Performance Improvement Manager will work with the DCI team and other stakeholders to complete development of an ongoing initiative to establish a comprehensive set of DCI safety, schedule and quality delivery requirements and business OKRs and KPIs and Lessor fit-out delivery KPIs. The principal goal of this role is to improve lessor performance and predictability metrics in terms of safety, cost, schedule and quality.

They will systematically carry out a review of Lessor delivery KPIs.

They will develop and expand an existing Lessor Programme Level conversations with all Lessors, through regular structured project delivery reviews, to ensure that Lessors delivery organization and EPC processes are adequately set up to meet delivery KPIs for existing contracted capacity and forecast delivery growth, and are consistently implementing our scheduling, reporting and quality requirements.

Through Lessor Programme Level Reviews or where Lessors do not meet key KPIs, through formal Project Delivery Improvement Plan (PDIP) requirements, they will work with Lessors to ensure compliance and improve lessor delivery performance in the fit-out.

Qualifications

Qualifications Required/Minimum Qualifications

· Degree or Equivalent professional accreditation in Construction Management, Electrical/Mechanical Engineering or Architecture.

· A minimum of 7 years senior client facing EPC project management experience, or minimum 3 years Client Facing and 4 years on-site construction Project Management experience and demonstrated progressive responsibility managing multiple concurrent DC and/or large (70+MW IT Load, and/or 80M+$) MEP intensive projects.

· Have a Construction Management, Architectural or MEP background.

· Have in depth planning experience and understanding of construction schedules/programme’ s and risk assessment and mitigation planning.

· Proven ability to independently manage and drive project safety, schedule and quality, effectively report status, risks and issues and delivery and mitigation plans, work with internal stakeholders and influence cross-discipline teams and proactively support business development.

· Strong Verbal and Written Communication Skills.

· English required.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Company benefits

Wellbeing allowance
Health insurance
Dental coverage
Gym membership
Mental health platform access
Buy or sell annual leave
Shared parental leave
Matched pension contribution
Charity donation scheme
Employee assistance programme
Employee discounts
Volunteer days
Fertility treatment leave
Open to compressed hours
Open to job sharing
Fertility benefits
Enhanced sick pay
Enhanced sick days
Compassionate leave
Travel insurance
20 days annual leave + bank holidays
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Childcare credits
Carer’s leave
Cycle to work scheme
Faith rooms
Annual bonus
Annual pay rises
Company car
Hackathons
Open to part-time employees
Pregnancy loss leave
Life insurance
Equity packages
Financial coaching
Relocation packages
Sabbaticals
Location
83%
Employees are very happy with their working location freedom
Hours
81%
Employees are very happy with the flexibility in the hours they work
Benefits
67%
Employees are largely happy with the benefits their company offers
Work-life balance
63%
Employees feel that they can switch off quite easily from work
Role modelling
74%
Employees feel that most people work flexibly
Autonomy
79%
Employees feel that they can mostly manage how they get their own work done

Working at Microsoft UK

Company employees

Globally: 220,000

Gender diversity (male:female)

67:33

Office locations

London, Reading, Cambridge, Romsey, Manchester, Edinburgh

Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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