Microsoft UK • London, United Kingdom

Regional Mobilization and Network Program Director

Employment type:  Full time

3 days/week at home

Fully flexible hours

Job Description

Overview

As Regional Mobilization and Network Program Director, you will focus on mobilizing new region data center capacity and managing the Data Center Operations Network Program

Providing leadership, direction in establishing program roadmaps, staffing efficiencies, process improvements, and governance for DC Operations strategy that will support our current and future growth. In this role you will work collaboratively with all CO+I stakeholders to support network and server capacity for the organization, driving excellence in service through industry best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As an Operations Manager for our Regional Mobilization Team, you and your team will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

#COICareers

Responsibilities

  • Support a strategic vision and implementation plan for regional datacenter operations that will position the organization for future capacity and growth.
  • Provide leadership and direction in establishing network roadmaps, staffing efficiencies, process improvements, and governance methodology to support regional networking growth from conception to completion.
  • Manage the portfolio of network projects regionally for the CO+I data center operations organization.
  • Lead the IT & IAM teams responsible for delivering data center capacity supporting the EMEA Region
  • Lead the team delivering network
  • Lead teams delivering data center fitout and retrofits
  • Collaborate with partners to resource plan for new site mobilization and network programs.
  • Collaborate with various Engineering, Construction, end to end teams, regional integration teams, Operations, and other stakeholder during mobilization efforts and project planning and execution.
  • Plan, forecast and manage program budget and make decisions to adhere to sound fiscal practices.
  • Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution.
  • Create lessons learned documentation, best practices, and innovations on existing process/procedures and tools to improve efficiency and productivity.
  • Establish data analytics to evaluate the process change efficiency and effectiveness.

Qualifications

Required Qualifications:

  • High School Diploma or equivalent AND Significant years’ experience delivering server and network deployment projects in large-scale environments OR Significant years' experience supporting IT equipment or related technology.
  • Significant years’ experience in leading a diverse, technical team.

Preferred Qualifications:

  • Significant years’ experience in data center-related functions for large enterprise organizations with experience in a production, mission-critical, 24x7 operations environment.
  • Significant years’ experience in leading a diverse, technical team.
  • Technical degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
  • Experience with Project and Program management in large complex, cross-functional organizations.
  • Experience working with network technologies including TCP/IP, LAN/WAN, Routing, and Switching.
  • Experience in structured process improvement and efficiency gains (e.g., Six Sigma, Kaizen, etc.).

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Company benefits

Wellbeing allowance
Health insurance
Dental coverage
Gym membership
Mental health platform access
Buy or sell annual leave
Shared parental leave
Matched pension contribution
Charity donation scheme
Employee assistance programme
Employee discounts
Volunteer days
Fertility treatment leave
Open to compressed hours
Open to job sharing
Fertility benefits
Enhanced sick pay
Enhanced sick days
Compassionate leave
Travel insurance
20 days annual leave + bank holidays
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Childcare credits
Carer’s leave
Cycle to work scheme
Faith rooms
Annual bonus
Annual pay rises
Company car
Hackathons
Open to part-time employees
Pregnancy loss leave
Life insurance
Equity packages
Financial coaching
Relocation packages
Sabbaticals
Location
83%
Employees are very happy with their working location freedom
Hours
81%
Employees are very happy with the flexibility in the hours they work
Benefits
67%
Employees are largely happy with the benefits their company offers
Work-life balance
63%
Employees feel that they can switch off quite easily from work
Role modelling
74%
Employees feel that most people work flexibly
Autonomy
79%
Employees feel that they can mostly manage how they get their own work done

Working at Microsoft UK

Company employees

Globally: 220,000

Gender diversity (male:female)

67:33

Office locations

London, Reading, Cambridge, Romsey, Manchester, Edinburgh

Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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