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Microsoft UK • Reading, United Kingdom

AI Workforce Solution Specialist - Dynamics 365 & Power Platform

Employment type:  Full time
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8.4

/10

Transparency ranking

Job Description

As a AI Business Solutions Sales Specialist focused on AI solutions including the Coplilot, CRM and ERP category including its base Power Platform, you will be a transformation leader within the sales organization. You will form strong relationships with C-Suite executives, IT leaders and Business Decision Makers from our top customers, help them achieve their goals by bringing business value insights and envisioning solutions that accelerate innovation. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

In the AI Business Solutions team we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end AI thought leadership driving significant customer value and enabling transformational customer outcomes.

As a Solution Specialist you will build digital transformation strategies with customers, collaborating across different groups inside the Customer environment to successfully enable customers to drive transition to Digital transformation in a hybrid work environment. Regarding solution coverage, you will propose Business Application Solutions such as Dynamics 365 and Power Platform, as well as Agent Platform including Microsoft 365 copilot and Copilot Studio, offering comprehensive end-to-end solutions for our customers.

In addition to the above, this position will be responsible for handling Japanese companies. You will report to the Japan team and take on the role of Solution Specialist, approaching Japanese companies in this capacity.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The following are the primary responsibilities of the Solution Area Specialists:

  • Account Planning and CXO/BDM Engagement with CRM and ERP expertise.

  • Develop and maintain customer account plans for all the accounts in your designated territory which includes white space analysis, current customer solution and technology footprint/landscape, customer pains, competitive landscape, and industry trends.

  • Deliver quality account and quota retirement territory plans.

  • Drive BDM/CXO connections/engagements with Business Value Insights and value proposition of CRM and ERP at scale.

  • Build & maintain qualified pipeline coverage by translating BDM priorities to initiatives.

  • Lead customer Envisioning in each opportunity, yielding output of customer agreed business challenges, prioritized with business value and v-team accountabilities.

  • Deliver compelling board-level proposals with commercial options aligned to customer transformation plan.
  • Create business outcome, industry thought leadership customer stories and references

  • Leverage the Microsoft partner ecosystem to scale and complement solution selling

Qualifications

  • Proven solution sales or account management experience.

  • Aptitude for vigorous sales activities with high quality and quantity from a customer obsession mindset.
    Understanding and business experience with AI solution, CRM, ERP and similar business applications.

  • Proven solution sales or account management experience.

  • Experience with selling SaaS, cloud-based solutions to large enterprise accounts and exceeding sales targets. (Even if not have SaaS experience, business application experience is preferable.) Developing demand and pipe by building BDM networking, assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios and an ability to measure and present incremental and new economic value from solutions proposed.

  • Ability to sell solutions with connected end-to-end business transformation across business units within enterprise accounts.

  • Understanding and low-code / no-code platform and RPA solutions.

  • Experience facing with Japanese customers and business practices will be even better

  • Ability to sell solutions with connected end-to-end business transformation across business units within enterprise accounts.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Company benefits

Wellbeing allowance
Health insurance
Dental coverage
Gym membership
Mental health platform access
Buy or sell annual leave
Shared parental leave
Charity donation scheme
Employee assistance programme
Employee discounts
Volunteer days – 3 days a year
Fertility treatment leave
Open to compressed hours
Open to job sharing
Fertility benefits
Enhanced sick pay
Enhanced sick days
Compassionate leave
Travel insurance
20 days annual leave + bank holidays
Enhanced maternity leave – 26 weeks paid
Enhanced paternity leave – 6 weeks paid
Adoption leave – 24 weeks paid
Childcare credits
Carer’s leave – 4 weeks paid
Cycle to work scheme
Faith rooms
Annual bonus
Annual pay rises
Company car
Hackathons
Open to part-time employees
Pregnancy loss leave
Life insurance
Equity packages
Financial coaching
Relocation packages
Sabbaticals
Enhanced pension match/contribution
Family health insurance
LinkedIn learning license
In house training
Personal development days

Working at Microsoft UK

Company employees

Globally: 228,000

Gender diversity (male:female)

67:33

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Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024

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