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Merlin Entertainments • Surrey-Chessington, KT9 2NE, UK

Retail & Admissions Host

Employment type:  Part time
Salary:  From £8 per hour
7.5

/10

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Job Description

What you'll bring to the team

We're looking for team members who are positive, energetic, and love giving guests a day to remember. You should enjoy working in a fast-paced, varied environment and thrive as part of a supportive team.

Key qualities we’re looking for:

  • A positive, can‑do attitude
  • Enthusiastic, friendly, and confident when engaging with guests
  • Strong communication skills
  • Ability to work under pressure and multitask effectively
  • Comfortable working independently or as part of a larger team
  • A proactive approach with a willingness to learn and develop
  • Flexibility to work weekends, school holidays, and late shifts

Qualifications & Experience

No previous experience or formal qualifications are required - just bring your passion and personality!It would be desirable (but not essential) if you have:

Good numeracy and literacy skillsStrong problem-solving abilitiesExperience in customer service, retail, or guest-facing rolesConfidence handling cash and using tillsThe ability to perform physical tasks such as lifting or stock replenishment

Benefits

When you join the adventure, you’ll enjoy:

  • A competitive hourly rate
  • Access to Merlin’s employee benefits portal, offering 1000+ discounts on retail, restaurants, and travel
  • 25% discount in on-site retail shops and restaurants
  • 40% discount on LEGO
  • A Merlin Magic Pass — 20 free tickets for you, family, and friends to enjoy Merlin attractions worldwide
  • Ongoing training and development opportunities

Pay Range

From GBP £8.00/Hr.

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin Entertainments

Company employees:

22,000

Gender diversity (m:f:n-b):

0:52:48

Hiring in countries

Australia

Canada

Denmark

Germany

Portugal

United Kingdom

United States

Office Locations

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