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Working at Merlin

  • Company employees
    22,000
  • Gender diversity (m:f)
    52:48

Hiring in

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Office locations

Support the VP Operations and Leadership Team at Legoland Windsor as a Personal Assistant. This is a permanent, full-time role of 40 hours per week offering a competitive salary starting from GBP 37,800 plus a company bonus.

Requirements

  • Demonstrable experience in diary management, organization, and gatekeeping for senior stakeholders.
  • Strong proficiency in Microsoft Office packages including Teams, SharePoint, Excel, Word, and PowerPoint.
  • Excellent communication, administration, and time management skills.
  • No specific degree or minimum years of experience stated.

Skills & Responsibilities

  • Diary and Travel Management: Keep the VP organized by managing complex diaries, meetings, travel itineraries, and expenses.
  • Project Coordination: Support key plans and projects by coordinating priorities, documents, stakeholders, and deadlines.
  • Meeting Administration: Bring meetings to life by coordinating agendas, capturing key decisions, and taking minutes.
  • Stakeholder and Community Relations: Build strong relationships with the local community, coordinating Residents Meetings and communications.
  • Event Organization: Help bring teams together by organizing Kick Off Day and other colleague events throughout the year.
  • Potential transition routes: People from administrative or secretarial roles may bring strong organizational and communication skills, alongside meeting the required stakeholder management experience.

Job description

What you'll bring to the team

Personal Assistant

Location: Legoland Windsor

Hours: 40 hours per week

Contract: Permanent - Salaried

Great experiences don’t just happen. Behind the scenes, it takes brilliant organisation, strong relationships and plenty of teamwork to keep everything moving.

Working closely with the VP and the LEGOLAND Windsor Resort Leadership Team, you’ll be right at the centre of the action, connecting people, priorities and plans across the Resort and wider Merlin business.

  • Keep the VP organised and one step ahead, managing diaries, meetings, travel, itineraries and expenses.
  • Support the VP with key plans and projects, coordinating priorities, documents, stakeholders and deadlines.
  • Bring meetings to life by coordinating agendas, capturing key decisions and actions, and keeping everyone connected.
  • Build strong relationships with our local community, coordinating Residents Meetings, communications and the resident ticket process.
  • Welcome and support Merlin colleagues, partners and visitors, helping travel, meetings and arrangements run smoothly.
  • Help bring our teams together by organising Kick Off Day and other colleague events throughout the year.
  • Keep important information flowing, ensuring the VP and Leadership Team have what they need, when they need it.
  • Be a trusted pair of hands across the wider Leadership Team, providing flexible support wherever it’s needed.

Qualifications & Experience

  • Demonstrable experience of diary management, organisation and gatekeeping for senior stakeholders, ideally with experience of providing support for multiple leaders.
  • Confident communicator with experience of interacting at a senior level; able to challenge and question to establish needs and requirements.
  • A strong organiser, you will have the ability to prioritise and manage an often varied and busy workload
  • Administration skills; report writing, typing, minute-taking, presentation building
  • Strong experience of MS packages; Teams, SharePoint, excel, Word and PowerPoint
  • Takes ownership to solve problems, and approaches challenges positively with a can-do attitude.
  • High level of integrity and confidentiality
  • Demonstrable ability to create strong networks, and collaborate cross functionally
  • Open approach able to make people feel welcomed and included
  • Strong time management skills and every now and then you will enjoy rolling up your sleeves and getting stuck in

Benefits

  • ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
  • 28 days holiday (including bank holidays)
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

Competitive

Apply now
Merlin

Personal Assistant to VP Operations (Legoland)

Windsor
On-site
From GBP 37,800 + company bonus

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