Join the LEGOLAND California Resort Hotels team as a Part-Time Night Auditor in Carlsbad, CA. You will support overnight hotel operations by providing exceptional guest service, managing front desk duties, and ensuring accurate nightly financial audits at a rate of USD $20.50 per hour.
Requirements
Previous hotel front desk experience required.
Proficiency with Opera Property Management System (PMS) required.
Candidates must be at least 18 years of age.
Overnight availability required, including weekends and holidays.
No specific degree is required by the posting.
Skills & Responsibilities
Front Desk Operations: Welcome guests, handle check-ins and check-outs, and resolve guest concerns professionally during overnight hours.
Nightly Auditing: Complete nightly audit procedures and accurately reconcile daily hotel transactions, charges, and revenue records.
Financial Recording: Process cash and credit card transactions while maintaining precise financial and operational records.
System Proficiency: Utilize the Opera Property Management System (PMS) to ensure accurate reservation, guest, and parking information.
Potential transition routes: People from front desk agent or night auditor roles in other hospitality settings may bring relevant guest service and cash-handling skills, alongside meeting mandatory property management system and availability requirements.
Job description
What you'll bring to the team
Night Auditor (Part-Time)
Join the LEGOLAND California Resort Hotels team and help create memorable experiences for our guests while supporting overnight hotel operations. As a Part-Time Night Auditor, you'll provide exceptional guest service, assist with front desk responsibilities, and ensure daily financial and operational records are accurate and complete.
Candidates must be at least 18 years of age.
What You'll Do
Welcome and assist guests with check-in, check-out, and overnight requests.
Deliver exceptional guest service and resolve guest concerns professionally.
Complete nightly audit procedures and reconcile daily hotel transactions.
Review and post guest charges, payments, and revenue records accurately.
Prepare and distribute daily operational and accounting reports.
Process cash and credit card transactions.
Ensure reservation, guest, and parking information is accurate.
Support hotel operations during overnight hours and assist with emergency situations as needed.
Perform additional duties as assigned.
Qualifications & Experience
What We're Looking For
Previous hotel front desk experience required.
Strong guest service, communication, and problem-solving skills.
Experience handling cash and maintaining accurate records.
Ability to work independently with minimal supervision.
Strong attention to detail and organizational skills.
Proficiency with Opera Property Management System (PMS) required.
Comfortable working overnight shifts in a fast-paced environment.
Schedule & Availability
Part-time position
Overnight availability required, including weekends and holidays as business needs dictate.
Physical Demands G Roles
Standing: Constant 100%
Walking: Constant 100%
Sitting: Occasionally 30% (e.g., except during breaks)
Temperature Exposure: Indoor / Outdoor / Seasonal variations / Extreme conditions, anywhere from 25 degrees to 101 degrees. Frequently 100%
Work Environment: wet surfaces, heights, confined spaces, chemicals, working both indoors and outdoors Frequently 100%
Additional Requirements: N/A
**Accommodation Statement:**Reasonable accommodations will be made in accordance with applicable California law.
Benefits
The Perks of the Magic:-Merlin Magic Pass: Share the fun with free entry for you, your family, and friends to our world-famous attractions. -Recognition and Rewards: Your hard work does not go unnoticed. Celebrate your achievements with exciting recognition programs.-Tuition Assistance: Pursue your passions with educational support and reimbursement programs. -Growth and Development: Learn, grow, and take your career to new heights with endless opportunities for advancement.
Pay Range
Compensation between USD $20.50/Hr.-USD $20.50/Hr.
