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Working at Merlin

  • Company employees
    22,000
  • Gender diversity (m:f)
    52:48

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Join the team at LEGOLAND® Windsor Resort as a Housekeeping - Public Area Cleaner (Days). This fixed-term/seasonal role involves working fully flexible hours across any 5 days out of 7 between 07.00 and 17.30, located in Windsor. Pay ranges from £8.50 to £12.71 per hour.

Requirements

  • Previous experience in a cleaning function is desired.
  • Must be able to meet availability requirements: 5 days out of 7, including weekends and Bank Holidays, with shifts from 07.00 to 17.30.
  • Ability to perform physical tasks including standing for long periods, heavy lifting, bending, and reaching.
  • Clear communication skills and ability to work independently.
  • No specific educational degree or minimum years of experience strictly required.

Skills & Responsibilities

  • Attention to detail: Maintain pristine cleanliness across reception lobbies, changing rooms, guest corridors, and entertainment venues by vacuuming, mopping, and sweeping.
  • COSHH and Safety Compliance: Safely handle and use cleaning chemicals and respond quickly to spills while adhering to health and safety procedures.
  • Guest Engagement: Deliver exceptional guest service in a guest-facing role to support the Ultimate LEGO Sleepover experience.
  • Potential transition routes: People from hospitality, retail, or general housekeeping roles may bring strong customer service and cleaning skills, alongside meeting the physical and scheduling requirements of this job.

Job description

What you'll bring to the team

Housekeeping - Public Area Cleaner (Days)

Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY

Hours: Full time fully flexible, any 5 days out of 7 - hours between 07.00 and 17.30.

Contract Type: Fixed Term / Seasonal until January 2027.

Here at the LEGOLAND® Windsor Resort we are recruiting for a Housekeeping - Public Area Cleaner (Days) to join our AWESOME team!

Our Public Area Cleaners are responsible for cleaning and preparing all public spaces across our three onsite, fully themed hotels - the LEGOLAND Resort Hotel, LEGOLAND Castle Hotel and the LEGOLAND Woodland Village. We're looking for team members with a keen eye for detail, who are always seeking new ways to surprise and delight our guests with your high standards - as they enjoy the Ultimate LEGO® Sleepover and stay in the heart of LEGOLAND!

What you'll be doing...

Working across all three accommodations, you'll undertake deep cleaning of public areas - helping to maintain our high standards of cleanliness and presentation with great attention to detail.

  • Maintaining high standards in all public areas - including reception lobbies, changing rooms, guest corridors, dwell areas, entertainment venues and toilet blocks.

  • Duties will include cleaning, vacuuming, mopping, sweeping, emptying bins and supporting the wider Hotel Team with chemical related cleaning.

  • Responding quickly to droppages, spills or hygiene spills.

  • Following all COSHH training, risk assessments and company health and safety procedures - and keeping your training up to date at all times.

  • As a guest facing role, you'll be at the heart of surprising and delighting our guests as they enjoy the Ultimate LEGO Sleepover!

Qualifications & Experience

  • Please ensure that you are able to meet the availability requirements of this role - five days out of seven, which will involve weekend and Bank Holiday working, and shift times between the hours of 07.00 to 17.30.
  • Due to the shift times involved, please ensure you have considered your travel to and from the Resort.
  • Previous experience of working within a cleaning function is desired.
  • We are looking for candidates who are self motivated and able to work alone when required - with high standards of cleanliness and good attention to detail.
  • This role will involve being on your feet for long periods of time - along with heavy lifting, bending and reaching, so please consider this prior to applying.
  • Successful applicants will need to be able to communicate clearly with our guests and your colleagues.

Benefits

  • Pay from £8.50 to £12.71 per hour.

  • 40% discount off LEGO® sets and products on the online LEGO Store!

  • Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!

  • 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)

  • Staff discount codes for Merlin Annual Passes to gift to loved ones!

  • Pro rata holiday allowance based on 28 days full time equivalent

  • Private pension scheme

  • Life assurance scheme

  • Employee assistance programme

  • Access to Perks at Work with 30,000+ national & local employee discounts

  • Free staff parking

  • Ongoing training & development

About the LEGOLAND® Windsor Resort

We are looking for a Housekeeping - Public Area Cleaner (Days) to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

About Merlin

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £8.50/Hr.-GBP £12.71/Hr.

Apply now
Merlin

Housekeeping - Public Area Cleaner (Days)

Windsor
On-site
£8.50 - £12.71 per hour

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