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Merlin

Admission Host - Sea Life Blankenberge

Salary:  2 561 € per month
Location:  BLANKENBERGE, 8370, BE
Location flexibility:  3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)
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Job Description

What you'll bring to the team

Love meeting people? Want a job where you can help create amazing memories every day?

At SEA LIFE Blankenberge, we’re looking for friendly and enthusiastic Admissions Hosts to join our team. You’ll be one of the first people our guests meet, giving them a warm welcome, helping them with tickets and questions, and making sure their visit gets off to the best possible start.

And with hundreds of amazing marine creatures – including our seals at Belgium's only seal sanctuary – this definitely isn't your average workplace!

What you'll be doing

As an Admissions Host, you'll be right at the heart of the guest experience. You'll:

  • Give every guest a warm and friendly welcome
  • Help guests with tickets, bookings, promotions, vouchers and general questions
  • Process admissions transactions accurately and confidently
  • Share your knowledge of SEA LIFE Blankenberge and help guests get the most from their visit
  • Help manage queues and keep things moving during our busy periods
  • Look for opportunities to make a guest's day that little bit more special
  • Keep the admissions area clean, tidy and ready to welcome our visitors
  • Work closely with the wider team to deliver a brilliant experience from arrival to departure
  • Follow our Health & Safety procedures and help us keep our guests and colleagues safe

Qualifications & Experience

You don't need to be a marine expert – we'll teach you everything you need to know!

We're looking for someone who:

  • Loves working with people and naturally delivers great customer service
  • Is friendly, positive and confident speaking to guests
  • Enjoys working as part of a team
  • Can stay calm and helpful when things get busy
  • Is reliable, flexible and happy to get stuck in
  • Is willing to learn about our animals, conservation work and the SEA LIFE experience
  • Is available to work flexibly, including weekends, school holidays and public holidays

Previous experience in hospitality, tourism, retail, leisure or customer service is great, but your attitude and enthusiasm are just as important to us.

Benefits

Why SEA LIFE Blankenberge?

You'll be joining a team that's passionate about giving our guests unforgettable experiences while helping them discover more about our oceans and the incredible animals that call them home.

No two days are quite the same. One minute you might be welcoming a family on their first ever SEA LIFE visit, the next you're helping someone plan their day or sharing what's happening around the attraction.

If you're a people person who loves creating great experiences, we'd love to hear from you.

Come and work your magic at SEA LIFE Blankenberge.

Posted Salary Range

EUR €2,561.00/Mo.

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Working at Merlin

3 office days / week – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles
Open to part-time employees
Mental health first aiders
Mentoring
Learning platform
Collaboration spaces
Modern office
Private booths
Employee recognition scheme
Volunteer days
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