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Mars UK

Royal Canin KA & E-commerce Manager PSR-Ο Greece

Location:  RTH-Royal Canin, Athens, Greece | Greece
Location flexibility:  1 office day / week, 2 office days / week, 3 office days / week, 4 office days / week
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Job Description

Job Description:

The purpose of this role is to:

  • Ensure sales level, business results, marketing activities and strategies aligned with units’ KPI’s and OGSM in Key Accounts and E-commerce sub-channels.
  • Develop & implement the strategies of approaching and engaging KA players within the market, while protecting and representing Royal Canin’s best interests and growth objectives.
  • Create a dedicated qualitative development strategy for the Key Accounts and E-commerce sub-channels.

The key responsibilities of this role are:

  • Setting KA & E-comm KPI’s in terms of: NSV level, Growth and Earnings
  • Manage overall relationship at headquarters level of the customers (owner, buyer, category manager).
  • Define Channel Strategy separately for each of 2 sub-channels followed by clear execution plan, team capabilities and resources
  • Define and negotiate the annual trade terms contracts with the Key Accounts
  • Define and negotiate trade terms with E-commerce accounts
  • Drive Joint Business Planning & Joint Value Creation agenda
  • Design and deploy annual promotional activities (KA/E-commerce) together with PSR Marketing
  • Set promotion event calendar for Key Accounts and control deployment
  • Set budget and control of investments
  • Build and sustain interdependent ways of working with pillar heads (PSR & PP)
  • Set and monitor KA chain shop visit planning and reporting for Sales Consultant using Set2Sell program
  • Demand planning, stock forecasting, Follow-up and evaluation of promotions (post- implementation ROI)
  • Create & align within PSR pillar individual Account Development Plans for KA or other TOP Customers.
  • Share experience regarding E-commerce sub-channel across CEE cluster. Directly participate in managing E-commerce customers in other CEE cluster units or promotional activities

What are we looking for?

  • Bachelor’s Degree with focus in Business Administration preferred.
  • 2+ Years’ experience in Sales for Fast Moving Consumer Good Industries, Durables, D2C or B2B.
  • Digital knowledge of retailer Ecommerce business models is preferred
  • Proven ability to analyze and translate complex data into clear actionable
  • Develop strong internal & external networks

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • A strong focus on learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.
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Working at Mars UK

Hybrid

Core hours 11–3

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neonatal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles
Menopause support
On-site gym
On-site barista
Secure on-site parking
On-site catering
Private booths
On-site wellness room
Collaboration spaces

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022
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