Key Account Manager - QLD Independent Retailers

Job Description:

Mars: Where your Tomorrow Starts Today!

Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® ORIJEN® ACANA® we are dedicated to making a positive impact on people and the planet.

Join us in building a sustainable future where people, communities, and the planet can truly thrive.

At Mars Petcare, we believe pets make our world better - and that starts with our Associates.

We’re looking for a commercially driven Key Account Manager to lead strategic customer partnerships across our Independent Grocery Multi-Site Operator (MSO) portfolio, managing customers across Queensland and New South Wales.

This is an exciting opportunity to influence category growth, shape customer strategy, and drive performance across one of our most important growth channels.

What you’ll do

• Own and grow a portfolio of Independent Grocery customers to deliver commercial and category growth outcomes.

• Develop customer plans across pricing, promotions, ranging and activation initiatives.

• Build trusted partnerships and position Mars Petcare as a valued category partner.

• Use insights and performance data to identify opportunities and optimise investment

• Partner closely with field teams to bring customer strategy to life in store.

• Lead range reviews, innovation launches and execution excellence across your portfolio.

What you’ll bring

• Account Management experience within FMCG, Grocery or Consumer Goods - or strong field sales experience with commercial exposure.

• Demonstrated ability to build customer relationships and influence outcomes.

• Strong commercial, selling and negotiation capability.

• Understanding of trade investment and category-led decision making.

• Highly organised with the ability to prioritise and work autonomously.

• Commerce or Business qualification preferred.

What can you expect from Mars?

• Genuine career progression with a focus on you and your career goals. Best-in-class learning and development support from day one, including access to our in-house Mars University.

• Global health and wellbeing program to support flexibility and work-life balance.

• Opportunity to make a difference with our volunteer and ambassador programs.

• Be part of a company that is contributing to making the world a better place today and every day through on our sustainable generation plan.

• At Mars Petcare, have a real impact on creating a better world for pets, a world where they’re healthy, happy and welcome. This includes in our office.

Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

We know everyone’s needs are different, and we’re committed to making our application process accessible and supportive for all candidates. If you require any adjustments along the way, simply let us know in your application form. We’ll work with you to understand what will help you feel comfortable and supported.